Customer Service

Beverly Ardis

*** ******* ****** ** #**, Smithfield, NC 27577

Cell: 704-***-**** Email: agxpdz@r.postjobfree.com

Objective: To obtain a fulfilling career utilizing my customer service skills while working from home.

Private Dog Walking Wake Forest, NC

May 2011 – March 2012

Walked dogs for several neighborhood clients. Ensured food and water were present upon return. Played with dogs to provide some personal playtime during the day when needed. Often played with cats if around, also ensured that they had food and water. Often done during day or when owners left for weekends or on vacation. Provided feedback to clients upon their return. Took initiative to find neighborhood clients via online methods as well as meeting neighbors. Also used phone skills to set up meetups and timing needs. References can be provided for clients.

Rosewood Animal Clinic Columbia, SC

Kennel Manager

August 2005-April 2010

Provide exceptional service to customers and their pet. Maintain clean kennels for future boarders and/or sick pets. Keep both indoor and outdoor accommodations clean for clinic and their boarding animals. Assisted veterinary technicians with pet restraint for procedures. Provided medications as instructed by Vet. Called customers in regards to their pets’ conditions as well as appointments. Oversaw up to ten employees at one give time. Did scheduling.

Club K-9 Charlotte, NC

Kennel Attendant

Jan 2008-April 2008

Attended dogs in daycare facility. Provided clean and safe environment. Interacted with dogs on daily basis. Bathed and administered medications to dogs. Greeted customers at point of drop-off and pick-ups of their pets.

Doggy Day Care Sumter, SC

Kennel Supervisor

October 2001 - November 2004

Dog Attendant: Attended dogs needs such as bathing, feeding and exercise; cleaned kennels.

SPCA Sumter, SC

Kennel Attendant

November 1998 - October 2001

Animal Caretaker: Attended dogs needs such as bathing, feeding and exercise; cleaned kennels; kept in contact with customers and their animals.

Education: James Madison High Sumter, SC 1998-2001

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