Customer Service Sales

Sybil Bell

*** *. ******* ********

Tel: 610-***-****,

mob: 267-***-****

Email:*********@*****.***

Objective: Seeking a challenging career where my education an skills and experience can be utilized

Hospitality and Environmental Services (Jan 2011- Present)

PA. Convention Center & Expansion Philadelphia, Pa

Team Clean/ Elohim Cleaning Contractors

Major: Accountabilities: Environmental Services in the Hospitality industry and events

cleaning, green cleaning, handing equipment for various duties.

Aramark Inc,

(Dec 2010- till present)

Major Accountabilities: On call cashier, food service.

Dujour Restaurant (July- Nov 2008)

Hostess Phila, Pa

Major Accountabilities: Supervised and coordinated activities of dinning room personnel to provide fast and courteous service to patrons, scheduled dining reservations and arranged parties and special services for dinners

Greeted guests, escorted them to tables provided menus, responded to complaints

of patrons, inspected dining room serving stations for neatness and cleanliness

Cashier, Customer Service (July 2005- Oct 2007)

Giant Food Corporation

Major Accountabilities: Obtained and received merchandise, total bills, accepted payments and made change for customers

Set up displays and arranged merchandise on tables to promote sales

Answer customer’s questions concerning location, price and use of merchandise

Total price and tax on merchandise purchased by the customer using register

remove and recorded amount of cash in register at the end of shift.

Account Representative: (July 2003-October 2003)

NCO Financial Corp:100 Constitution Ave , Upper Darby 19050

Major Accountabilities: Investigated customer bills complaints for gas, electric power services. Examined meter reading schedules to determine if early reading

increased billing period. Conferred with customers in person and by phone and

dictated correspondence to explain reasons for high bill.

Prepared forms required for correction for meter reading and billing.

Energy Assistance Counselor (Oct 1989- 1993)

Diversified Community Services/ Dixon House

Major Accountabilities: Counseled and aided individuals and families requiring public utilities assistance, and the assistance of Public Utilities Commission

Interviewed clients with problems such as personal and family adjustments employment, food, clothing, and housing to area programs.

Provided case management to low income families in need housing, utilities and fund. Managed a test pilot program testing household usage for the Philadelphia Electric Co. Planned, organized and coordinated programs with agencies and groups concerned with providing services in community.

Advocated, traveled, and conducted public speaking presentations for state officials

on behalf of Crisis and Li heap programs.

Educational Qualifications:

Pennsylvania Institute of Technology , Media Pennsylvania (June 2005 – June 2008)

Business Adm, Business : Management/ 33 Credits

O.I.C. Hospitality Training Institute: ( July 2010-Nov 2010) Certified: Front Office Operations, Life Skills

American Hotel & Lodging Educational Institute: Certified: Managing Front Office Operations,

Woman's Opportunity Resource Center : Certificate-- Self Business Services

Karl and Associates, Career Preparation Program: Certificate – Computers

Additional Skills:

Admin & Clerical Jobs - Admin, Administrative Assistant, Clerical, Clerk

Diversity Opportunities - Customer Service, Manufacturing, Marketing, Nonprofit - Social Services, Restaurant - Food service, Retail, Sales, Telecommunications

Sales & Marketing- Consumer Marketing, Coordinator, Marketing, Communications, Sales Consultant, Strategic Marketing

Customer Service- Customer Service Representative

Human Resources

Hospitality-Front Office Management Skills, Life Skills

Leisure/Tourism: Skills

Social Care/Services - Social Work Services

References

-----------------------------------------------------------

Name: Linda Perry

Company Name: Business Services

Phone: 215-***-****

Email: ************@*********.***

Ms. Joyce Marsett

Version, Children’s Hospital Of Philadelphia

Phone: 610-***-****

Contact this candidate