Customer Service Representative
Resume:
Jerry Blair
phoenix, az *****
Cell: 480-***-****
E-Mail: *****.*****@*****.***
Professional Summary
Motivated, well rounded customer service representative with over 25 years in the food and beverage industry with extensive work in upscale hotels and resorts.
fluent in both English and Spanish
Skill Highlights
Responsible for inventory control
Customer service oriented
Daily invoicing
Credit card processing
Liquor laws
Large cash/check deposits
Training development
Cash management
Listening skills
Courteous demeanor
Strong client relations
Energetic work attitude
Work Experience
February 2010 to Current
Arizona Broadway Theater Peoria, az
Food server
To service 25-40 guests dinner from a full menu in a very limited time frame. Handling of all checks and credit cards. And to complete all designated side work.
July 1996 to February 2010
Scottsdale Plaza Resort Scottsdale, Az
Banquet Captain/ Banquet Beverage Captain
As a Banquet Captain I supervised designated banquet functions to include ordering all necessary items such as buffet tables, serving utensils, dishes, glassware. To manage all staff members in an efficient manner as to accomplish all the tasks needed to complete the function. To organize an itemized check and present to the client for payment. And to uphold and maintain all service standards at all times.
As a Banquet Beverage Captain I was responsible for ordering all liquors and other beverages for each nights events. I supervised a staff of up to 10 bartenders and was responsible for getting all the bars set and ready for each days functions. To present itemized bar checks to each client for review and to do a nightly inventory of all wines, beers and liquors and ordering for the upcoming days functions.
Education and Training
1986 Central Valley High Spokane, Wa
High School Diploma General
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