Management Project Manager

Christopher I. L. Gantt

**** ***** ***** **** 704-***-**** Mobile

Charlotte, NC 28205 ********@*****.*** 704-***-**** Home

CORE COMPETENCIES:

Strong Business Acumen Six Sigma Certified GreenBelt Certification

Cost Effective Change Management Process Improvement Problem Resolution

Tactical Teambuilding Skilled Negotiator Technology Project Management

EDUCATION:

2003-2005 University of North Carolina Charlotte

GPA: 3.25 Major: Business Management

Concentration: Information Systems

Concentration: Foreign Language

2001-2003 Central Piedmont Community College

GPA: 3.75 Associate Degree: Computer Information Management

OBJECTIVE: A high visibility role that displays my proficiency with Analytics and Management using proven leadership, strategic planning, change management, problem resolution and teambuilding skills to surpass customer expectations and increase corporate profits while reducing risk and costs.

CAREER SYNOPSIS: Numerous years of vendor development, project and change management experience in distribution, consulting, and information technology industries. Specific and most recent experience includes helping and assisting management lead the change and project management function during the design, delivery and maintenance of an enterprise-wide Supplier Registration portal. Additionally, assisted management and helped change the Supply Chain Contracts Management organization to progress to a paperless environment. Activities included developing a strategy, alleviating barriers, mitigating risk, and identifying significant cost savings opportunities.

PROFESSIONAL EXPERIENCE:

2/10 – Present Senior Business Analyst

TAB Retail & Remodeling, Charlotte, NC

• Supports design and execute test plans and procedures for acceptance testing of new or modified applications and/or systems in an environment of diverse development platforms, computing environments, software, hardware technology tools etc.

• Actively lead UAT and Pilot testing for new releases of PM software.

• Prepare daily and weekly status reports for all Tiers of Management being our remodeling client or potential clients with request for our services.

• Prepare monthly diversity report checking newly registered suppliers against the Microsoft Office Project Management database for accuracy of diversity coding and spend metrics.

• Create workflow charts for all procedures and metrics that are in place.

• Actively focus on building relationships daily with clients onsite while remodels are taking place and providing continuous support and data when requested from management; While continuously looking for ways to streamline our processes to become more work and cost effective.

• Performing Ad Hoc reporting queries

• Actively participate with management in determining the direction of current and future operational process development. Utilizes knowledge of technological alternatives and business system requirements to support innovations that enhance and/or provide a competitive advantage to the organization. Provides feedback, business guidance and assists project managers on issues of critical importance to achieving business objectives.

2/06 – 11/08 Business Analyst

Bank of America, Marketing Sourcing - Supply Chain Management

• Managing ongoing relationships with suppliers and potential suppliers for request for proposals and information. This includes daily meetings, office visits, contract renegotiations, conference calls, budget reevaluations and etc. Business travel when necessary. Direct supplier contract negotiations leveraging our RFX tool. Creating project time lines within Microsoft Office Project to leverage stability and a steady workflow of all projects.

• Manage the day-to-day supplier approvals, revisions, additions and deletions of suppliers within Procuri Total Supplier. Address supplier registration queries and maintain SR&PM business documentation. Prepare Ad Hoc reports for Procuri data validations.

• Participate in UAT and Pilot testing for new releases of Procuri. Prepare weekly status report for Supply Chain Management on all Tier Suppliers; Prepare monthly diversity report checking newly registered suppliers against the Emptoris database for accuracy of diversity coding and spend metrics. Create workflow charts for all procedures between the current Access Database and the new CMSI system relative to Supplier Profiles, Manage Pending and Registered supplier profiles and complete emergency supplier additions, where necessary.

• Develop change request for submission to the Change Control Board for systems enhancements and augmentations; Assist Risk team as needed to determine Legal Entity Names for financial viability rating report and perform Ariba e-Requests verification/approvals, as needed. Responsible for assisting with the analyzing of large quantities of data, trends and patterns. Perform help desk support, contact suppliers to assist with registration challenges.

• Monitor the supplier registration email inbox throughout the day, responding to inquiries and resolving problems, as they occur. Assist in training of new Supplier analysts, as required. Responsible for supporting the management of changes that impact the Supplier Registration process.

• Managed technology supplier projects within the Aprimo tool. Responsibilities included creating project time lines, prepare Ad Hoc reporting and queries, and negotiating Statements of Work. These were a few of my duties when managing a technology project within the Aprimo tool.

8/05 – 1/06 Implementation Consulting Manager, Change Manager

INVENTRIX, Manchester, England

• Trained Dental Laboratories in England for five months with the importing and exporting of all necessary data from their old systems.

• Performed presentations for the owners of companies and thoroughly explained the benefits of purchasing and using our software.

• Worked directly with Project Managers leading them through the implementation process and addressing all concerns of what’s needed to ensure a smooth parallel of both systems.

• Developed weekly status reports for each location that currently has our software and reports for locations that are perspective clients.

• Conduct weekly conference calls with all clients to address concerns and accept suggestions.

• Present reports request and developmental request to our software developers to be displayed in future version updates.

3/05 – 8/05 Project Funding Manager

Bank of America, Charlotte, NC

• Initiate a procedure that allows the Risk Technology Department to track and group all funding into one spreadsheet using macros and formulas.

• Create Change Request for the Basel Network and ECRIS projects and GCIB.

• Provided training for the tracking and development of the funding process and made presentations of many different views of the process to accommodate many different learning structure.

• Focused on accounts who were great in number to create a procedure so that if questions were ever to arise with compliance issues or the Funding process; Bank of America would always be in compliance. I simplified the process with critical thinking.

• Constructed charts and graphs that produces current financial statistics of all projects with a display of distinctive timelines of beginning and end dates and financial figures; Excel, Visio and Microsoft Project programs were mainly used.

8/03 – 1/05 Project Manager

Hewlett-Packard, Charlotte, NC

• Operated help desk to help trouble shoot any issues concerning installation of banking equipment. Logged in and logged out technicians from banking center. Responsible for final up loading of documents to the share drive for technicians and banking personnel. Trained new hires in initial reviewer and query and assist process. Aiding in the rollout and modification of over 10,000 Bank of America branches.

• Logged in any trouble issues at banking sites from field technicians and field support. Created quality control checklist for initial reviewers to use in document review.

• Created and modified Layouts of banking centers using Microsoft Excel and Visio. Created presentations for banking centers using PowerPoint and Adobe.

• Package Excel spreadsheets and Visio documents for trouble shooting of banking center modifications. Set up conference calls and meetings between Hewlett-Packard and Bank branch managers and field support.

• Traveled to banking centers to draw diagrams of the banking centers for new teller workstations and drops through out the Bank of America and the Fleet transition.

Skills:

Visio, Lotus Notes, Excel, PowerPoint, MS Dos, IT, Customer Services as well as Interpersonal

Communication Skills, Oral & Written Communications, Oriented toDetail, Supervision, Data Entry, File Management, Financial Management,Word Perfect, Loan File Documentation & Preparation, Purchasing, Supply Chain, SQL, PL/SQL, JCL, COBOL, Unix Shell Scripting, Oracle, Procuri Contract Management Tool

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