Customer Service Technician
Resume:
Phyllis E. Majette
Newark, New Jersey 07112
973-***-****; 973-***-****(cell)
E-mail: ********@*****.***
OBJECTIVE:
To obtain a prominent position as a Pharmacy Technician, Surgical Technician, or Medical Receptionist/Assistant.Operations Manager.
QUALIFICATIONS:
Five years in retail and hospital experience as a Pharmacy Technician. Nine years of experience as a Surgical Technician. Three years of experience as a Medical Receptionist/ Assistant. Two years of Retail Management Experience.
SKILLS:
– Computer Literate (Microsoft Word)
– Excellent customer service skills
– Experienced negotiator with purchasing medical supplies
– Experienced operating room operations
– Experience in HMS-System, MDS System, the Omni DX System, the Sterile Procedure and autoclave.
PROFESSIONAL EXPERIENCE
• Family Dollar Stores of New Jersey Newark, NJ October 09 - Present
Position:
– Manage daily operations of the store according to corporate law/ruling.
– Customer Service Representative
– Maintain time scheduler and process Payroll according to weekly store budget
– Monthly Plan–O–Gram
– Inventory, order supplies, weekly cycle counts
– Ensure all company learning modules are completed
– Interview and hire new store associates, provide training for newly hired associates
• Newark Youth Work Experience Newark, NJ March 09 - October 09
Position: Program Monitor
– Student/Teacher Liaison
– Process Payroll for program participants
– Coordinated daily activities for participants
• Schraft’s Specialty Pharmacy Livingston, NJ August 08 - November 08
Position: Pharmacy Technician
– Processed and picked fertility medication orders
– Entered new prescriptions electronically
– Processed labels for Fed-Ex shippment
– Packed medication, using guardian RX and Care Point Systems
• Pharmatech Staffing-RWJUH@Rahway Rahway, NJ August 06 - October 07
Position: Pharmacy Technician/ Assistant
– Coded, processed orders, data entry
– Omni DX System, rendered beeper on-call service
– Fill prescription orders, narcotic inventory, process back orders and stock orders
– Use Meta life system, cart–fill, code tray refill, narcotic charges, unit dose, IV piggyback preparation
– Ordered stock, cassette fill and delivered to hospital units
– Delivered respiratory supplies to units
• Clara Maass Medical Center Bellville, NJ December 05 - January 06
Position: Surgical Technician
– Set-up Operating Room and assisted the doctors with Cesarean Sections, Tubal Ligations, Hysterectomies and D’s and C’s,
– Liaising with Operating Room supplies manufacturers and distributors
– Provided assistance to nurses in Labor & Delivery and the Nursery
– Obtained and recorded necessary information from patients upon admittance
– Rendered on-call service.
• Select Specialty Hospital Bellville, NJ July 04 - January 06
Position: Pharmacist Assistant
– Assisted pharmacist in daily pharmaceutical activities
– Prepared TPN per doctor orders
– Calculated medication to be added to IV’s
– Liaised between nurses and pharmacists
– Stocked, verifying doctor orders, checked expiration dates
• EDUCATION:
– Rite Aid University Harrisburg, PA 1999-2000
Pharmacy Technician Certification
– Essex County College Newark, NJ 1998-1998
Microsoft Word, Windows
– UMDNJ, Health Related Professions Newark, NJ 1986-1987
Surgical Technology Certification
– Essex County College Newark, NJ 1986-1986
Medical Terminology
– Upsala College East Orange, NJ 1981-1983
Biology
• SALARY REQUIREMENT:
$15.00/hr-$20.00/hr.
• REFERENCE:
Supplied upon request
Phyllis E. Majette
316 Meeker Ave
Newark, New Jersey 07112
973-***-****; 973-***-****(cell)
E-mail: ********@*****.***
OBJECTIVE:
To obtain a prominent position as a Pharmacy Technician, Surgical Technician, or Medical Receptionist/Assistant
QUALIFICATIONS:
Five years in retail and hospital experience as a Pharmacy Technician. Nine years of experience as a Surgical Technician. Three years of experience as a Medical Receptionist/ Assistant. Two years of Retail Management Experience.
SKILLS:
– Computer Literate (Microsoft Word)
– Excellent customer service skills
– Experienced negotiator with purchasing medical supplies
– Experienced operating room operations
– Experience in HMS-System, MDS System, the Omni DX System, the Sterile Procedure and autoclave.
PROFESSIONAL EXPERIENCE
• Family Dollar Stores of New Jersey Newark, NJ October 09 - Present
Position:
– Manage daily operations of the store according to corporate law/ruling.
– Customer Service Representative
– Maintain time scheduler and process Payroll according to weekly store budget
– Monthly Plan–O–Gram
– Inventory, order supplies, weekly cycle counts
– Ensure all company learning modules are completed
– Interview and hire new store associates, provide training for newly hired associates
• Newark Youth Work Experience Newark, NJ March 09 - October 09
Position: Program Monitor
– Student/Teacher Liaison
– Process Payroll for program participants
– Coordinated daily activities for participants
• Schraft’s Specialty Pharmacy Livingston, NJ August 08 - November 08
Position: Pharmacy Technician
– Processed and picked fertility medication orders
– Entered new prescriptions electronically
– Processed labels for Fed-Ex shippment
– Packed medication, using guardian RX and Care Point Systems
• Pharmatech Staffing-RWJUH@Rahway Rahway, NJ August 06 - October 07
Position: Pharmacy Technician/ Assistant
– Coded, processed orders, data entry
– Omni DX System, rendered beeper on-call service
– Fill prescription orders, narcotic inventory, process back orders and stock orders
– Use Meta life system, cart–fill, code tray refill, narcotic charges, unit dose, IV piggyback preparation
– Ordered stock, cassette fill and delivered to hospital units
– Delivered respiratory supplies to units
• Clara Maass Medical Center Bellville, NJ December 05 - January 06
Position: Surgical Technician
– Set-up Operating Room and assisted the doctors with Cesarean Sections, Tubal Ligations, Hysterectomies and D’s and C’s,
– Liaising with Operating Room supplies manufacturers and distributors
– Provided assistance to nurses in Labor & Delivery and the Nursery
– Obtained and recorded necessary information from patients upon admittance
– Rendered on-call service.
• Select Specialty Hospital Bellville, NJ July 04 - January 06
Position: Pharmacist Assistant
– Assisted pharmacist in daily pharmaceutical activities
– Prepared TPN per doctor orders
– Calculated medication to be added to IV’s
– Liaised between nurses and pharmacists
– Stocked, verifying doctor orders, checked expiration dates
• EDUCATION:
– Rite Aid University Harrisburg, PA 1999-2000
Pharmacy Technician Certification
– Essex County College Newark, NJ 1998-1998
Microsoft Word, Windows
– UMDNJ, Health Related Professions Newark, NJ 1986-1987
Surgical Technology Certification
– Essex County College Newark, NJ 1986-1986
Medical Terminology
– Upsala College East Orange, NJ 1981-1983
Biology
• SALARY REQUIREMENT:
$15.00/hr-$20.00/hr.
• REFERENCE:
Supplied upon request
Contact this candidate