Junior Marketing Executive
Resume:
MICHAEL JACKSON
*** ****** **** **** ~ Stockbridge, Georgia, USA 30281
**************@*****.***
-- JUNIOR MARKETING EXECUTIVE --
QUALIFICATIONS PROFILE
Results-driven and quality-focused management professional, with immense experience in leading full spectrum of business operations within highly competitive environments. Possess wide-ranging expertise in operations analysis, logistics, production scheduling, material planning, and inventory control.
- Well-respected leader with documented, positive results from participation in various projects; capable of developing and implementing strategies, policies, and procedures.
- Powered with proven history of increasing customer retention and profitability while reducing costs and overhead.
- Successful at establishing productive business relationships by rendering exemplary customer service; developing competitive proposals; and forming, leading, and motivating cross-functional teams.
- Proficient in using Microsoft Office Suite (Word, Excel, and PowerPoint), Property Book Unit Supply Enhanced (PBUSE), and LIW.
- Currently hold Active Secret Level Security Clearance; authorized to facilitate operation on the United States Army Secret Internet Protocol Router Network (SIPRNet) to manage classified information and supply operations.
PROFESSIONAL SKILLS
Operations Management
- Oversaw more than 16,400 pieces of theater property book equipment, which included weapons, automotive equipment, automated data processing (ADP) equipment, and power generation equipment amounting to $348M.
- Provided direct oversight to the servicing of more than 770 potable water tanks and more than 500 septic tanks daily.
- Effectively maintained 96% adherence rate to all requirements defined in the department's statement of work.
- Managed and maintained inventory of service parts worth more than $250M.
Customer Service Management
- Responded to inquiries on stock status and determined changes in inventory demand.
- Established a good working relationship with operational personnel, drivers, and management.
- Supervised and tracked shipments from pickup to delivery; informed customers of service issues.
- Escorted celebrity and government VIPs, such as the “Voice of Eagle” narrator for the 101st Airborne Division; planned and organized ceremonial events and secured reservations.
- Provided 24-hour direct support (DS) level maintenance for more than 1,500 vehicles, weapons, and other types of equipment, as part of responsibility of supervising the Logistical Support Department of the Third Maintenance Company.
Administrative Management
- Administered day-to-day property book activities, which included documentation, posting, editing, and filing.
- Carried out data entry and transferred data to proper sites; coordinated the completion of source documents and secured appropriate attachments prior to delivery to filing site.
- Created weekly transaction tapes along with weekly form counts; organized tapes and forms for mailing to appropriate sites.
- Recorded hours worked into the HTSI database using Deltek Costpoint software on a daily basis.
- Generated and submitted reports to supervisor and upper management.
- Executed and monitored schedule, routing, and delivery to locations of potable/non-potable and bottled water.
- Developed and maintained accurate documentation of all activities and practices; organized transportation movements for installation.
- Obtained comprehensive shipment information and encoded all shipment information into system with keen attention to data integrity.
Leadership and Team Building
- Provided supervision to technicians and data clerks to ensure timely completion of assigned duties, tasks, and projects.
- Set priorities and schedules; provided technical guidance and direction; and facilitated logistics training to build internal controls and procedures within the organization.
Logistics Management
- Immediately resolved various complex logistics issues utilizing retail and wholesale logistics management concepts and automated tools for compiling logistics data, which included LIW, FEDLOG, WebLIDB, RPA, ILAP, and WebVLIPS among others.
- Monitored and managed logistical support and documentation of all on-base material handling equipment (MHE) movements.
- Drafted six statements of work and contract requirement proposals that were accepted for six subcontracts for base life support logistics functions concerning water delivery, waste removal, and base public transportation.
- Tracked and directed movement of personnel and materials; ensured smooth flow of bulk fuel and water transportation at pipeline and production take-off points.
- Administered all aspects of processing, analyzing, and maintaining automated logistics tracking tasks and reports, personnel accountability, and personal data spreadsheets.
- Expedited and supervised traffic movement through the transportation system; modified procedures to meet expected workload.
- Performed as inventory point-of-contact to ensure acquisition and download of local supply shipments within designated time frames.
- Played a pivotal role in forming a high performance logistics/maintenance team and in enhancing operational readiness posture for The Army Maintenance Management System/Prescribed Load List (TAMMS/PLL).
- Handled logistical support and accountability of 970 pieces of automotive and power generation equipment amounting to more than $38M.
- Rendered assistance to the Senior Maintenance Officer in writing standard operating procedures (SOPs) and evaluating logistics policies, procedures, and plans.
- Oversaw 1,100 inventory repair parts worth more than $2M.
- Ensured RESET of more than 500 items after deployment abroad.
Organizational Development
- Gained acknowledgment as subject matter expert for subcontract issues within the department; briefed project management officials on projects, mission readiness and statuses, along with organizing and planning projected missions.
- Served as an active member of an initial three-man team that developed and maintained the first and current base shuttle bus service.
- Played a pivotal role in the development of procedures, documents, and practices to facilitate local movement.
- Utilized web-based information systems to monitor critical repair parts.
- Supported personnel administrator, competently overseeing, processing, and maintaining more than 700 personnel records.
Warehouse Management
- Organized all transportation operations for Camp Speicher Base Transportation Department, involving potable/non-potable water delivery, bottled water delivery, and bagged ice delivery and transportation movement.
- Rendered assistance in quality control edits by retrieving reports for data collectors and team chief.
- Revised and conducted quality assurance and quality control checks during data input from source documents.
- Identified adequate inventory levels by considering factors, which included usage, essentiality, availability, and space.
- Ensured conformity of team members with safety standards and company policies; discussed service problems as they arise.
- Managed the acquisition, maintenance, repair, and shipment of more than 150 logistics vehicles to various military camps from the Third Country National (TCN) Staging Yard throughout Iraq for the purpose of decentralizing the implementation of movement activities at key transportation nodes.
- Supervised the movement of 20- to 40-foot containers through the Container Management Support Tool (CMST) system.
- Took charge of ordering, receiving, documenting, and issuing Class II, III, IV, VII, and IX parts daily; turned over repairable items promptly that generated $150K monthly savings in budgeted expenses.
Facilities Management
- Provided expert oversight in the maintenance of team equipment, which included all government furnished equipment (GFE).
- Oversaw all transportation operations for Camp Speicher shuttle bus services.
- Carried out strategic planning and scheduling of routes and bus uploading/offloading locations for movement of more than 80,000 passengers monthly.
Procedural Review
- Analyzed and validated input accuracy and completeness twice monthly.
- Suggested and applied new zoning system that maximized efficiency in servicing water tanks.
- Determined and resolved issues on inventory accuracy and control as well as functional supply requirements.
- Conducted analysis to identify system’s maintainability, reliability, and supportability requirements.
Training and Development
- Facilitated training to staff composed of 33 employees, expatriate personnel, and subcontractors of multiple nationalities and backgrounds, upon receiving and notifying all system changes.
- Provided training to personnel on inventory control, shop, and automated operations.
- Educated and supervised a team of seven personnel on maintenance and logistics systems; communications equipment and protocol; and nuclear, biological, and chemical (NBC) protection procedures.
PROFESSIONAL EXPERIENCE
HONEYWELL ~ TAJI, IRAQ
Master Supply Technician (Theater Property Book) 2011–Present
Supply Technician (Theater Property Book) 2010–2011
KELLOGG, BROWN & ROOT SERVICES, INC. ~ TIKRIT, IRAQ
Transportation Foreman (Base Life Support) 2006–2010
Movement Control Team Specialist 2005–2006
UNITED STATES ARMY (92A, TAMMS/PLL) ~ FORT CAMPBELL, KY, USA
Noncommissioned Officer-in-Charge 2002–2005
Clerk 1999–2000
UNITED STATES ARMY (92A) 101ST AIRBORNE DIVISION ~ FORT CAMPBELL, KY, USA
Voice of Eagle Narrator 2002
UNITED STATES ARMY (92A, STANDARD ARMY MAINTENANCE SYSTEM (SAMS)) ~ SUWON AIR BASE, KOREA
Noncommissioned Officer-in-Charge 2001–2002
Automated Logistics Specialist 1997–1999
EDUCATION
Associate of Science in Business Administration with Concentration in Marketing (2010)
AMERICAN INTERCONTINENTAL UNIVERSITY ~ HOFFMAN ESTATE, ILLINOIS
PROFESSIONAL TRAINING
DAU CLL 034 SSN-LIN Automated Management and Integrating System (SLAMIS) Course (2010)
Logistics Management Course (2007 and 2008) | Subcontract Administration Course (2007)
Ethics Training Course (2006) | Code of Business Conduct Training Course (2006)
Supervisor Training Course (2006) | Container Management Support Tool Course (2006)
Equal Opportunity / Prevention of Sexual Harassment (2005)
Standard Army Maintenance System (SAMS) Supervisor Course (2001)
Primary Leadership Development Course (2001)
Unit Level Logistics Supervisor (ULLS) Course (1998) | Automated Logistical Specialist Course (1998)
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