Manager Customer Service

Brainard, Robert W.

*** *. ****** ***** **. Meridian Id, 83646 208-***-****

************@*****.***

Facility Manager Resume Objective Statement

• Associate with a reputable organization as Facility Manager and utilize my efficiency and knowledge to employ best business practice to ensure that the services and processes supporting the organization go on smoothly.

• A proven record of success managing sophisticated facilities [properties, building systems] and achieving high standards for maintenance and customer service

Work History – Professional Experience

Director of Maintenance May 2011 -- January 2012

Life Care Center of Treasure Valley

Lead Plant Operator/Fire Systems Technician October 1997 -- May 2011

St. Luke’s Health System

Main Responsibilities and Achievement

• Planned the strategy to ensure efficient management of assets

• Managed, maintain and supported the reliability of the systems, equipments, properties and assets in the facility

• Supervised contracts, contractors and procurement functions and provided support for the facility’s budget

• Maintained and operated the facilities including plant, equipment and others

• Managed resources including budget, staff, contractors, consultants and finances

• Performs short term and long term planning for the property

• Overseeing development/monitoring of facilities maintenance program

• Directed all activities relating to contracted facility services, including but not limited to – technical reviews, materials, equipments and product requisitions

• Assisted and guided the contractors in completing the tenders as well as managed the projects assigned

• Documented different contracts to be distributed as tenders to the contractors

• Analyzed and studied in detail, the alternatives available as a premise to complete the projects

• Estimated the possible costs of equipments and machinery required for completion of projects

• Researched about the possible areas of development in a project in accordance with the established objectives

• Introduced changes to the existing projects without disturbing the ongoing process, to increase output and reduce operating costs

• Performed several functions such as cleaning and catering to staff to ensure the cleanliness and health requirements of the premises

Facility Manager Key Skills & Core Competencies

• Proficiency in accounting and financial analysis

• Well-versed with project management activities

• Comfortable working in a fast-paced environment

• A high level of professionalism, integrity, and discretion in handling confidential information

• Good communication and interpersonal skills

• Understanding of building operations and support

• Capable of managing all facilities efficiently

• Good in time management and team lead

Educational Qualifications

Bachelor of Science in Business Management Graduation Date: July 2010

University of Phoenix, Meridian, ID

Naval Nuclear Power School Graduation Date: October 1992

United States Navy, Orlando, FL

Naval Machinist Mate “A” School Graduation Date: February 1992

United States Navy, Orlando, FL

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