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IT Professional

Oshkosh, Wisconsin, 54902, United States
May 27, 2010

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Allen John Labott Jr.

**** ******* ***

Oshkosh, WI 54902

Phone: 920-***-****

Summary of Qualifications

Install or coordinate the installation of new or modified hardware, software or programming modules of telecommunications systems. This included the documentation of the hardware and software for the users. Review and evaluate requests from engineers, managers, and technicians for system modifications. Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems. Use computer aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems. Inspect sites to determine physical configurations such as device locations and conduit pathways. Asses existing facilities’ need for new modified telecommunications systems. Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices. Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software and services. Consult with users, administrators, and engineers to identify technical requirements for proposed system modifications or technology purchases. Order or maintain inventory of telecommunications equipment including telephone sets, headsets, cellular phones, switches, trunks, printed circuit boards, network routers, tool’s and cabling. Estimate the cost for system or component implementation and operation. Monitor and analyze system performance, such as network traffic, security and capacity. Documented the technical specifications and operating standards to telecommunications equipment devices. Documented user support activity, such as system problems, corrective actions, resolutions status, and completed equipment installations. Developed, maintained, and implement telecommunications disaster recovery plans to ensure operational continuity. Prepare system activity and performance reports. Supervise maintenance of telecommunications equipment. Implement controls to provide security for operating systems, software, and data. Implement or perform preventive maintenance, backup, or recovery procedures. Provide user support by diagnosing network and device problems and implanting technical or procedural solutions. Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors. Manage user access to systems and equipment trough account management and password administration. Instruct others in the use of voice and data communications systems.

Work Experience

System Interface Specialist six years ITT Washington, DC

Verified over 512 circuit paths for the Department of State and complied the information into a database and the information were added to the circuit drawing. This information was also added to new databases created to aid both the users and maintenance staffs in trouble shooting circuit problems. During this process it was discovered that the Department of State were paying for over 80 circuits that were no longer active. Worked with the following operating systems NT, Windows 98, ME, XP, VISTA and Windows 7. Have experience in the following Excel, Access, Word, Power Point, and AutoCAD.

System Interface Specialist twelve years ManTech Washington, DC

Have in experience with installing equipment, machines, wiring, and/or programs to meet specifications. Determining causes of operating errors and deciding what to do about it. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Have experience in engineering new circuits within the Department of State communications center.

Military Experience

U.S. Navy, 10 years active duty upon completion received an honorable discharge.

Education Experience

Communication Technician Class A & C School

Pensacola, FL Certificate of Completion

Nathan Hale High School

West Allis, WI High School Diploma

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