Customer Service Sales
Resume:
Professional Experience
Federal Student Aid Senior Customer Service Representative May 2009 to Present
Vangent, Coralville, IA
Call center, taking calls, doing chat and email, working with
students, Financial Aid Administrators and parents on the FAFSA
application and federal student aid.
Assisting with Federal Student loan information, studentloans.govand
providing information about loan forgiveness programs.
Working with NSLDS.
Vangent Inc 319-***-****
dietary cook Oct. 2000 to Sept. 2008
KRHC
Cooking for patients, Meals on Wheels, staff and the county jail.
Some ordering.
Have taken dietary sanitation course and modified diets course.
Serving in cafeteria to staff and guests.
dietary/cafeteria float Oct. 2000 to Sept. 2008
Kossuth Regional Health Center
Dietary cook and aide.
cafeteria float.
Suoervisor, Kari Brace 515=295=4567
Assistant manager July 0087 to May 0099
The Pub
I did the bartending, cooking, some hiring, the ordering, the
scheduling and the cleaning.
Owner:Mick Zimmerman 515-***-****
waitress Dec. 0079 to July 0087
Sandstone Inn
Waitress and bartender.
Some cooking.
Banquet setup and telephone reservations.
References:
Kim Groesbeck,
Whittemore Iowa
Kathy Fraser
Whittemore Ia
Pam Smith
Sexton Ia
Education and Professional Development
1975 Humbolt High, Iowa
High School/GED: Diploma
Certification or Licenses
Licenses
Class A - Commercial:
Technical or Computer Skills
Cash Handling, Cashier, Computer Literate, Conflict Management,
Customer service, E-Mail, Employee Supervision, Food Preparation, Food
Service, General Office, Internet Knowledgeable, Outlook, Purchasing,
Retail Sales, Sales, Sales Management, Telemarketing, Training,
Typing, Windows, Cleaning, Computer Skills, Cooking, General Office
Duties, Management, Microsoft Outlook, Scheduling
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