Administrative Assistant & Office Manager
Resume:
Nancy Harris
Lubbock, TX *****
*********@*****.***
Summary
Personable and dedicated Administrative Assistant/Office Manager with 20+ years extensive experience in the oilfield industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships. A true people person, outgoing and friendly character, loyal and committed to learning and growing within a new company. Skills
• Administrative Support
• Office/Staff Management
• Data Entry
• AP/AR
• Clerical Support
• Expense Reporting
• Payroll Processing
• Customer Service
• Customer/Vendor Relations
• Staff Hiring
• Compliance Monitoring
• Organizational Skills
Experience
Office Manager, 02/24 - 05/24
R7 Energy Services, LLC – Sundown, TX
• Provided administrative support to management including preparing reports.
• Created spreadsheets in Excel to track data such as job profitability.
• Ordered supplies and equipment to maintain adequate inventory levels.
• Maintained filing system for records, correspondence and other documents.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Resolved customer and vendor inquiries in a timely manner while maintaining positive relationships with clients.
• Processed payroll accurately ensuring all employees were paid on time.
• Maintained proper documentation of employee personnel.
• Greeted and directed visitors.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Coded and entered daily delivery tickets for invoicing and created vendor purchase orders with in-house software.
• Interpreted and communicated work procedures and company policies to staff. Office Administrative Assistant, 06/21 - 02/24
Graco Oilfield Services – Levelland, Texas
• Greeted visitors and answered incoming calls, providing information or redirecting to appropriate personnel.
• Organized and maintained filing systems, both paper and electronic.
• Created expense reports, tracked invoices, and processed purchase orders for payment in a timely manner.
• Assisted with scheduling new hire interviews, new hire paperwork and processing.
• Ordered office supplies and maintained inventory.
• Managed employee records, including payroll information, attendance tracking and vacation time requests and submitted employee timesheets to prepare for payroll processing.
• Provided support to other departments by completing clerical tasks as needed.
• Responded promptly to customer and vendor inquiries via email or phone.
• Created customer field tickets and submitted to AR for invoicing.
• Created vendor purchase orders and submitted to AP for payment. Assistant Office Manager, 11/19 - 05/21
Intercon Demolition – Lubbock, TX
• Managed office operations and procedures to ensure organizational effectiveness, efficiency and safety.
• Developed, implemented and maintained systems for filing of records, reports and documents.
• Provided administrative support to senior management staff.
• Organized travel arrangements for staff members as requested.
• Responded promptly to customer inquiries via phone or email.
• Processed invoices from vendors in an accurate and timely manner.
• Tracked employee attendance records and vacation requests.
• Ensured compliance with company policies and procedures regarding security, confidentiality and data protection.
• Ensured DOT compliance for fleet and DOT drivers, including registration and inspection.
• Supported HR functions such as onboarding new employees, administering benefits.
• Scheduled job interviews with potential candidates upon request.
• Performed additional tasks assigned by senior management staff.
• Managed inventory and placed new supply orders.
• Assisted with administering payroll and maintained proper documentation of employee personnel.
Administrative Assistant, 10/16 - 10/19
Yellowjacket Oilfield Services – Levelland, TX
• Greeted visitors in a professional and courteous manner, responding to inquiries and directing them to appropriate personnel.
• Answered and routed incoming calls.
• Maintained a positive relationship with customers and vendors, corresponding via phone or email.
• Created customer delivery tickets and submitted to AR for invoicing.
• Created vendor purchase orders and submitted to AP for prompt payment.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Maintained office supplies.
• Assisted with planning of special events by arranging catering services, securing venues and ordering promotional materials.
• Entered data into spreadsheets using Microsoft Excel.
• Prepared expense reports on behalf of employees in accordance with company policies and procedures.
• Tracked and submitted employee timesheets to prepare for payroll processing.
• Assisted AR with aging reports.
Education
Amherst High School – Diploma
South Plains College, Lubbock Campus – Surgical Technology References
References available upon request.
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