Customer Service & Hospitality Host

Demara Bowe

CONTACT

Phone : 828-***-****

Email : ************@*****.***

PROFILE

Great at serving clients with ease and a smile even in the most chaotic situation. Love providing quality customer service and strive to do my best to improve workplace moral. I am also a well-spoken and confident. While also love having fun and motivating others to succeed. I enjoy learning new tasks and challenging myself and not afraid to ask the hard questions.

WORK EXPERIENCE

OMNI GROVE PARK INN; NC, USA HOSTESS

2022-2025

• Responsible for greeting guest with a smile and welcoming environment.

• Checking in guest and leading them to their seat.

• Before departure making sure guest have everything they need. OMNI GROVE PARK INN; NC, USA BANQUET SERVER

2022-2025

• Responsible for presenting food sources to the guests table.

• Ensuring guest have everything they need.

• Checking up on guest and taking dirty dishes off the table. OMNI GROVE PARK INN; NC, USA GUEST SERVICES AGENT 2022-2023

• Responsible for cash register and drawer with minimal discrepancies.

• Checked and communicated with over 100 customers daily to ensure their experience on property was enjoyable.

• Managed customer complaints and disputes calmly and professionally. OMNI MOUNT WASHINGTON; NEW HAMPSHIRE, USE HOSTESS/ FRONT 2018-2022

• Assisted visiting guest with accommodation and any question or concerns they had about the property and place to visit while in the area. Daily reporting, bookkeeping, filing, and inputing data.

BOWE’S CONVENIENCE; EXUMA, BAHAMAS CASHIER

2007-2018

• Worked as a cashier, assisted clients with the concern and queries when visiting the store.

EDUCATION

L.N Coakley; Senior High — high school diploma and 5 BGCSEs L.N Coakley; Junior High — 5 BJCs

SKILLS

• Customer service oriented, team player, and hard-working. Proficient in Microsoft Word, computer literate, sales experience, leadership, and willing to learn new things.

Contact this candidate