Assistant Property Manager - Compliance & Audit

RESUME OF CHIMITA ZHAMBALOVA, CPA

+1-646-***-**** *******.************@*****.***

SUMMARY OF QUALIFICATIONS

Experienced in property management, finance and audit; risk management and internal controls; business process reengineering and operational efficiency optimization.

Accountable and visionary leader with strong records of building, motivating and management of extensive teams.

Over 20 years’ management experience in market Russia and Central Asia, working for public/private international and russian companies in the following roles: Head of Internal Audit; Head of Risk and Controls Department; Financial Controller; Chief Accountant, Senior Audit Consultant in different industries: Retail, Pharmaceutical, Consulting, Electric Power generation, etc.

-Law education from Peoples’ Friendship University (Moscow, Russia),

-Active CPA license (Certified Professional Accountant) from Alaska Board of Accountancy (USA) since year 2011,

-EMBA from IMD business school (Lausanne, Switzerland).

PROFESSIONAL EXPERIENCE

Property manager (February 2025 to March 2026)

QUEENS PLAZA ASSCOCIATES TRUST (multi-family residential property owner) New York, USA

Reported to: Managing Director

Responsibilities:

-Closed HPD/NYCHA/DOB/DOT/FDNY/DSNY building violations

-Represented company in courts

-Coordinated 5 on-site superintendents

-Managed work orders

-Obtained/managed vendors on extermination, repairs, monthly maintenance, legal issues.

-Responsible for purchase of oil, office supplies, etc.

-Maintained tenant files in APPFOLIO, JACK&JAFFA

-Good proficiency in MS Office (Power point, Excel, Word)

-Organized trainings for employees on new regulations in real estate.

Head of Audit Department (October 2018 to April 2022)

MAY LLC (tea and coffee packaging and distribution) Moscow, RUSSIA

Reported to: Audit Committee of the Board of Directors

Team: 5 audit managers

Achievements:

-Realized implementation of risk management process on company level

-Achieved description of internal controls in strategic business processes and in newly published internal policies and procedures

-Performed successful audits and realized plans to mitigate risks

-Convinced Board of Directors to initiate a re-engineering project on strategic business processes which led to clarification of business strategy, changes in organizational structure and increase of revenues

-Implemented new business process assessment framework, which improved strategy execution and level of process clarity for process participants

-Realized valuable strategic audits to address risk of inefficient company strategy realization

Head of Internal Audit (April 2014 – September 2018)

FERRONORDIC MACHINES LLC (official dealer of VOLVO Construction Equipment) Moscow, RUSSIA

Reported to: CFO

Team: 7 auditors

Achievements:

-Achieved 14 % reduction of operational costs by realizing efficiency assessment audit, performed on key business processes

-Performed successful financial and operational audits of operational activity

-Mitigated numerous high and moderate strategic risks in close collaboration with other business process owners

-Led launch of Internal Control system resulting in higher net income

Head of Internal Audit, Risk Management and Internal Controls (June 2010 – March 2014)

OKEY GROUP (hypermarkets and supermarkets) Moscow, RUSSIA

Reported to: Audit Committee of the Board of Directors / Head of Corporate Functions

Team: 55 employees (internal auditors, risk managers and internal controllers, including team, responsible for quality check of newly published regulating documents of the group company)

Achievements:

-Introduced new independent audit function with risk-based approach of auditing

-Built a cohesive team of good professionals with new mission, goals and road map

-Realized a concept of process-oriented organization by documenting strategic business processes, training of process owners, introduction of process performance metrics, etc.

-Delivered valuable audit recommendations in different business processes (Sales, Purchases, Supply Chain, Logistics, HR, Construction, Security, Finance, etc.)

-Followed-up audit recommendations with process owners on senior management level

-Implemented new Risk management process leading to timely identification and mitigation of main risks (mitigated 15 high risks) and to prepare the Company for IPO on London Stock Exchange

-Implemented new Internal control system in main business processes which led to identification of high risks in business processes and increased EBITDA of company in year 2013

-Initiated quality control of newly published policies and procedures by heading group of internal controllers to check compliance of new policies and procedures to company strategy, regulating documents, published earlier and adequacy of internal controls necessary to mitigate risks

-Improved internal control questionnaires and stock-take procedures for proper assessment of hypermarkets, supermarkets and warehouses

Head of Internal Audit Department (June 2009 – June 2010)

Heineken Group LLC Moscow, RUSSIA

Reported to: CFO Russia / Head of Corporate Audit (Amsterdam, the Netherlands)

Team: 11 internal auditors

Achievements:

-Expanded Internal Audit department (hired more auditors for every of 9 breweries)

-Performed valuable post-implementation audit of SAP ERP system

-Introduced new Manual of internal controls over financial reporting

-Performed valuable audits of Sales process

-Performed trainings for business process owners on internal controls over financial reporting

Head of Risk and Controls Department for Russia & Central Asia region (September 2008 – June 2009)

SIEMENS LLC (Industry, Energy, Medical, Mobility, etc.) RUSSIA & CENTRAL ASIA

Reported to: CFO Russia and Central Asia / Head of Risk and Controls (Munich)

Team: 8-16 auditors/controllers

Achievements:

-Set up new Risk and Controls department

-Supervised a project to improve Purchase-to-Pay process in SAP, which led to annual decrease of purchase costs

-Implemented new Enterprise Risk Management System in Russia / Central Asia region from scratch

-Performed trainings for ERM managers in different sectors/divisions/countries of Siemens Russia / Central Asia region on new risk and opportunity management system

-Organized timely reporting of risks and mitigation plans to local management and to Corporate Risk Department in headquarters in Germany

-Organized new process of risk and opportunity identification

-Organized timely identification of response plans on the identified risks

-Organized regular monitoring of response plans on risks

-Successfully cooperated with Corporate Risk Department and local management of sectors/divisions

-Coordinated SOA activity: design and testing of financial internal controls, which led to decrease of financial risks

-Performed Internal Control System reviews and improvements, incl. self-assessments in different business processes and compliance controls

Financial Controller (April 2007 – August 2008)

Senteo International LLC Moscow, RUSSIA

Reported to: CFO Russia

Team: 3 controllers

Achievements:

-Introduced new internal controls over financial reporting for SOX compliance

-Introduced new internal controls for statutory compliance in Sales process

-Performed internal audit of financial statements

-Performed trainings for business process owners on internal controls over financial reporting

-Introduced New Enterprise Risk management system

Advanced Staff – Senior Audit Consultant (January 2003 – March 2007)

ERNST & YOUNG LLC (audit practice) Moscow, RUSSIA

Reported to: Audit Managers/Partners

Team: managed engagement teams up to 10 auditors

Achievements/Responsibilities:

-Supervised assurance and advisory projects for Retail, FMCG, Oil & Gas, Mining and Telecom clients

-Performed audits, reviews, agreed-upon-procedures in accordance with US GAAP, IFRS and RSA

-Consolidated financial statements, transformed statutory financial statements into US GAAP and IFRS

-Assessed and improved internal controls over financial reporting, including Sarbanes – Oxley (SOX) compliance testing

-Identified financial and operational risks and developed effective mitigation strategies

-Lead audit teams, including on-job training, motivation, mentorship, counselling and quality review

-Communicated to Client’s executive management and stakeholders regarding compliance risks, audit findings and process improvements.

Accountant – Chief Accountant – Group Financial Controller (July 1999 – December 2002)

NOVARTIS Pharma (pharmaceuticals) Moscow, Russia (reporting to Basel, Switzerland)

NOVARTIS Consumer Health (pharmaceuticals) Moscow, Russia (reporting to Nyon, Switzerland)

NOVARTIS Seeds (agriculture) Moscow, Russia (reporting to Landscrona, Sweden) Alima-Gerber (baby nutrition) Moscow, Russia (reporting to Rzeszow, Poland)

Reported to: Finance Director

Team: 3 accountants

Achievements/Responsibilities:

-Led accounting department and financial controlling function with timely financial reporting to above-listed 4 headquarters in different countries

-Developed and managed financial processes

-Supported management and process owners on financial issues

-Implemented new ERP system 1S for statutory accounting purposes

-Organized cash flow planning

-Ensured compliance with tax and statutory legislation

-Performed annual budgeting/ quarter forecasting/ regular financial analysis of business results

-Organized effective communication with key customers, suppliers, tax authorities and external auditors

-Built a collaborative finance team

-Performed financial risk management

EDUCATION

IMD Lausanne, Switzerland

Executive MBA program December 2020

Peoples’ Friendship University Moscow, Russia

Bachelor of Law (diploma with honors) July 1997

Master of Law (diploma with honors) July 1999

Licenses: Certified Professional Accountant (CPA) license from Alaska Board of Public Accountancy, USA (active since 2011)

Languages: English, Russian – fluent

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