Office Administration and Finance Clerk
Resume:
DELIA PHILLIPS
P 072-***-**** E *************@*****.*** A 148 Gazelle Way, Mitchells Plain
PROFILE EDUCATION
I am friendly and I have extensive interpersonal skills. I can interact in a working environment with people of all ages and quickly establish rapport with people of many diverse cultures. I am capable and responsible and regard myself as hardworking. I have good organizational and administrative skills. I am extremely motivated, reliable, efficient and I have the “I can do anything attitude”. I am always punctual, matured and will be an asset to any company that employs me Walmer Adhoc High
KEY SKILLS
• Basic/ Advance Computer:
MS Word, MS Excel,
Outlook Express, Internet
and Email
• Professional Business
Writing Skills – Key to
controlling your future
COURSES
• Intermediate Excel course –
IT Intellect
• Advance Excel course – IT
Intellect
CERTIFICATES
• Customer Service Skill
National Certificate – NQF
level 2, US 13873
• Handle a range of
Customer complaints in a
contract center – NQF
level 4.4 credits
• Systems: SAP, Hybris, CRM,
DB and ADOR-TTWIN
(Accounting system),
Syspro, Sage ACC PAC and
SAGE CRM.
EXPERIENCE
02/06 – 27/09/24 (3-month contract)
Proficient Packaging: Finance Administrator
• Filing, invoice capturing and monthly reconciling of supplier accounts.
• Handing paperwork for payments to finance manager.
• Controlling COD, requesting invoices and statements from suppliers.
• Ensuring deadlines for stock invoices are adhered to before stock take day.
• Daily data capturing of all departments and reporting on OEE figures for management.
• Problem solving methods used to compile data daily
• Relieving receptionist.
• Help with walk in customers.
• Monthly reconciling for supplier accounts, credit card processing, journal processing and issuing stationery.
• Monthly audits on stock take and stock counts.
• Finding queries with invoices on pastel and supplier statements and other adhoc duties.
CPOA Head Office: Debtors Administrator
• Loading residents accounts in Sage Accpac/ CRM.
• Raise monthly invoices/ credits.
• Resolve account queries.
• Maintain recurring charges.
• Monthly statement run.
• Load debit orders.
• Capture/ allocate payments.
• Assist in transferring SASSA pay points.
• Maintain filing systems.
15/12/14 – 15/03/15
Kalahari.com: Returns desk
• Following up on all customers’ returns and where applicable re- ordering.
• Placing all orders within a specific time period.
• Ensuring all task are completed within agreed service levels.
• Providing feedback to internal and external parties.
• Adhering to delivery deadlines.
• Generating claims and refunds for stock returns.
• Creating case numbers for refunds and returns.
03/14 – 05/14
Cape Media: Salesperson
• Selling advertising space.
• Finding own leads.
• Complete sales agreements.
• Attend weekly training sessions.
01/11 – 10/13
Cavendish Square: Shop Owner
• Owner of an accessories shop.
Mweb Connect PTY LTD: Cash Book Clerk
• Maintaining and balancing the cash book.
• Handling all mall correspondence.
• Prepare spreadsheet for daily banking checks and cash.
• Manual debits and credit card payments via CATS system.
• Capturing payments on clients account.
• Ordering and managing stationery for our department.
• Collecting payment and from walk-in clients.
• Liaising with clients and dealing with client queries.
• Clearing of unallocated payments and liaising directly with bank staff.
• Maintain filing systems.
• Data capturing.
• Credit control: Bad debt.
REFERENCES
Proficient Packaging:
• Mario Van Der Ross (HR) -
• Allison Roberts (Finance
Manager) – 072-***-****/
CPOA:
• Mitchelle Demas (Debtors
Supervisor) – 021 686
7830/ 061-***-****
Kalahari.com:
• Darryl (Team Manager) –
Cape Media:
• Rudie Bailey (Manager) –
021-***-****/ 076 383
1961
MWEB Connect PTY LTD:
• Carina Burger (Manager) –
Contact this candidate