Army Logistics & Operations Leader

Mitch Maxwell

Lillingon, NC • 951-***-**** • *****.********@*****.***

Professional Summary

Operations and logistics professional with leadership experience in the United States Army and a background in admissions, customer service, and team management. Skilled in operations coordination, process improvement, personnel training, supply management, stakeholder communication, and administrative support. Proven ability to manage competing priorities, analyze operational data, and deliver results in fast-paced environments. Proficient in Microsoft Office, Google Workspace, reporting, and cross-functional collaboration.

Core Competencies

●Leadership/Team Management • Adaptability & Fast Learning

●Problem-solving Under Pressure • Microsoft Office/Google Workplace

●Logistics and Supply Management • Training & Mentoring Personnel

●Time Management & Organization • Project Coordination

●Operations Coordination • Communication Skills

Professional Experience

Sergeant United States Army

JAN 2023 – Present

●Lead and supervise a team of personnel in daily operations, training, and mission execution.

●Coordinate operational activities while ensuring compliance with organizational policies, procedures, and security requirements.

●Prepare and deliver reports, briefings, and operational updates to leadership and partner organizations.

●Train and mentor team members, improving readiness, performance, and professional development.

●Manage competing priorities and resources in fast-paced, high-pressure environments.

●Analyze operational data and trends to support decision-making and improve organizational effectiveness.

●Maintain accountability of personnel, equipment, and sensitive information.

Admissions Representative Career Care Institute

SEP 2022 – DEC 2022

●Guided prospective students through the admissions process from inquiry to enrollment.

●Reviewed applications, transcripts, and supporting documentation to ensure compliance with institutional policies.

●Maintained accurate records within CRM and student information systems.

●Collaborated with faculty and staff to support recruitment initiatives and enrollment growth.

●Provided exceptional customer service while managing multiple applicant pipelines.

●Tracked admissions performance metrics and contributed to exceeding monthly enrollment targets by 10%.

Waiter Olive Garden

JAN 2022 — DEC 2022

●Delivered customer service to 100+ guests per shift in a fast-paced, high-volume restaurant environment.

●Resolved customer concerns professionally to maintain guest satisfaction

●Demonstrated strong communication, multitasking, and teamwork skills during high-volume shifts

Education

California Baptist University

Bachelor of Arts in Graphic Design (Expected 2028)

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