Receptionist & Administrative Coordinator Resume Title
Resume:
Shelly Oberholster, Receptionist/ Administator
Port elizabeth, 6025, South Africa, 076-***-****, *******************@*****.***
SUMMARY
Dynamic Receptionist & Administrative Coordinator with over 20 years of experience in administrative support and office management. Proficient in coordinating schedules, managing customer
Inquiries, and maintaining efficient office operations. Key achievements include overseeing accommodation arrangements for students and successfully managing daily operations with a focus on customer service. Committed to enhancing workplace efficiency and fostering positive client relationships in any administrative setting.
WORK EXPERIENCE
12/1998 – 05/1999
Assistant Secretary, Embassy, The State of Palestine, Pretoria
Pretoria
Coordinated appointment schedules with delegates
Managed daily planning and operational schedules for the 1st and 2nd Secretaries
Executed office administration duties including document filing, handling embassy correspondence, and processing passports
Performed document printing, photocopying, lamination, and binding
Oversaw travel arrangements and coordinated daily driving schedules for staff
09/1999 – 07/2000
Rental Agent / Bookkeeper, Gielie Oberholster Estates – Jeffreys Bay
Jeffreys Bay
Facilitated rentals for permanent and holiday accommodation
Drafted contracts with tenants and landlords
Monitored monthly rental collections and payments to landlords as a bookkeeper
Handled office administration, including filing and correspondence related to defaulting tenants
09/2000 – 04/2001
Office Management of the Tender Contract of Air Force Base, PD Otto Electrical – Louis Trichardt
Louis Trichardt
Managed stock control processes at the Air Force Base office
Maintained inventory and orders for stock used daily on the tender contract
Oversaw personnel management to ensure staff attendance
Executed office administration duties including telephone management and directing calls
Performed filing and budget calculations related to the tender contract
02/2002 – 04/2004
Manager of Rental Dept., Realty 1 Elk – Jeffreys Bay (Property Group)
Jeffreys Bay
Oversaw rentals for permanent and holiday accommodation
Administered contracts with tenants and landlords
Monitored monthly rental collections and payments to landlords as a bookkeeper
Handled office administration work including filing and correspondence regarding defaulting tenants
05/2005 – 05/2006
Management of daily running of restaurant, Stone Cottage Restaurant – Jeffreys Bay
Jeffreys Bay
Supervised staff management
Conducted stock control for kitchen and bar
Coordinated planning and execution of functions, including menu development for small office gatherings and weddings
06/2006 – 08/2007
Bookkeeper / Office Admin, PNT Fishing Enterprises CC – Port Elizabeth and Jeffreys Bay
Port Elizabeth
Managed all accounting records for Mr. Pirzenthal's personal and business finances
Completed as a temporary assignment
09/2007 – 12/2007
Administrator / Secretarial / Office Admin, Afrox Gas – Port Elizabeth (CES dept) Engineering
Port Elizabeth
Managed telephone switchboard and directed incoming calls
Handled all messages and urgent matters in the absence of both parties, including emergency responses for gas leaks
Scheduled technicians for service calls to companies and private residences
Captured engineering data and plans for new installations
01/2008 – 11/2011
Administrator / Sales and W/Shop, Partserve Channel Support – Port Elizabeth (ICT comp)
Port Elizabeth
Captured data accurately and efficiently
Participated in the exchange programme for Epson and Canon printers
Contributed to the exchange programme for Sony Playstation, with training received in Johannesburg
Involved in the exchange programme for Mitsubishi printer repairs
Generated weekly open job reports to Johannesburg
Conducted repairs and managed the exchange programme for Viewsonic LCD screens
Handled repairs and managed the exchange programme for Lenovo laptops
Provided quotations for job repairs for clients
Managed debtors and creditors accounts for the Port Elizabeth branch
Coordinated ordering of parts from HEAD office in Johannesburg
Delivered customer services at retail stores in Jeffreys Bay and Port Elizabeth
Executed counter sales
Performed reconciliation and banking tasks
03/2012 – 03/2014
Administrator, True Technologies – Jeffreys Bay (ISP Comp)
Jeffreys Bay
Assisted in two departments: TrueTech (Shop) and TrueWan (Workshop)
Managed sales at the front counter for True Tech
Executed occasional banking tasks
Handled debtors and creditors accounts for TrueWan and TrueTech
Captured data efficiently
Managed stock control processes including receiving shipments and data capturing
Addressed client queries related to their accounts
Managed staff time sheets during temporary assignments
12/2015 – 01/2016
Assistant Secretarial / Front desk, Harcourts Properties – St Francis Bay
St Francis Bay
Managed switchboard and typing tasks
Assisted agents with rental inventories during December
Supported agents with advertising efforts in December
Executed document handling tasks including printing, photocopying, laminating, filing, and binding
Adapted to shift work demands during busy periods at one of the St Francis Bay offices
Welcomed incoming clients
01/2016 – 04/2019
Office Administrator and Leasing Agent, Algoa Leasing – Port Elizabeth
Port Elizabeth
Served as PA to Mr. G. Smit
Specialised in accommodation arrangements for NMU students
Oversaw maintenance for student apartments and houses
Executed office administration tasks including printing, photocopying, invoicing, and filing
Facilitated tenant and landlord liaison, including rental contracts
Managed VAT and bookkeeping for Caledon Chambers (Pty) Ltd and Algoa Leasing CC
Processed monthly salaries and PAYE for staff
Coordinated cleaning schedules for housekeeping staff
Conducted daily and monthly reconciliations of rental income and landlord payments
Managed daily email correspondence and diary scheduling
Maintained accounting records up to trial balance for auditors’ handover
Led management of the main house accommodating approximately 14 postgraduate international students
03/2019 – 01/2026
Manager / Administrator, Admirality Student Accom
port elizabeth, South Africa
Specialised in accommodation arrangements for NMU students
Oversaw maintenance for student apartments and houses
Executed office administration tasks including printing, photocopying, invoicing, and filing
Facilitated tenant and landlord liaison, including rental contracts
Insuring Health & Safety during Covid.
Led management of the main house accommodating approximately 10 pre & postgraduate students (3yr+)
During Covid, mostly worked from home.
Coordinated cleaning schedules for housekeeping staff
EDUCATION
1992 – 1994
Paul Sauer High, Kareedouw, Eastern Cape
Certificate, * Afr,* Eng* Biology,* Accounting,* Business Economics* Typing
Kareedouw
SKILLS
Microsoft Excel
Accounting
Finance
Data entry
Bookkeeping
Pastel Evolution 2006
Windows 2010
Microsoft Pakkage 2010
Word
Excel
General business knowledge
Numerical competence
Teamwork
Responsibility
Creativity
Problem-solving
People skills
Adaptability
Filing
LANGUAGES
English
Afrikaans
REFERENCES
Sahra Daniels
Admirality Student ************@*****.***
Oversaw all administrative functions and managed the student house.
Janine Nortje
Administative/Sales(Partserve), Partserve Channel Support 078-***-****
Christelle van Wyk
(Harcourts St Francis), Harcourts St Francis Bay 083-***-****\
Atheema Davis
NMU Ref (OFF CAMPUS HOUSING), Nelson Mandela University
CERTIFICATES
Computer Programmes
Pro-Computrain College, Pretoria
COVER LETTER
With over two decades of extensive administrative expertise, including successfully overseeing the management of student accommodation for approximately 10/14 international postgraduate students and coordinating complex operational schedules, I am adept at effective communication—skills directly transferable to the need for a proactive Receptionist & Administrative Coordinator. My background aligns perfectly with the demands of a dynamic secretary where administrative support is paramount.
My experience spans critical functions such as managing precise data entry, and comprehensive document management, all bolstered by strong proficiency in the Microsoft Office Suite. At Algoa Leasing, I conducted daily and monthly reconciliations of rental income and landlord payments, demonstrating a high level of accuracy and numerical competence essential for maintaining organised records. This background ensures I can provide the robust administrative and reception support and values.
Beyond technical skills, I possess a strong focus on customer service. For instance, while at Afrox Gas, I independently handled all messages and urgent matters, including emergency responses for gas leaks. This commitment to responsibility and problem-solving, enables me to maintain a professional and approachable demeanor as the first point of contact for your internal and external stakeholders.
I am particularly drawn to the commitment to premium support, and I am confident that my proven ability to enhance workplace efficiency and foster positive client relationships would be a significant asset. I am eager to contribute to your mission of transforming the industry in South Africa.
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