Compassionate Caregiver and Customer Service Pro

Tania Clark

Saint Louis, MO *****

314-***-**** ************@*****.***

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PROFESSIONAL SUMMARY

Dedicated professional with extensive experience in caregiving and customer service. Skilled in cash handling and team collaboration, committed to ensuring positive experiences for clients while managing daily operations effectively. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

SKILLS

• Respectful and compassionate • Elderly care

• Problem-solving • Customer service

• Verbal and written communication • Cash handling

• Cleaning and sanitizing • Team collaboration

• Cash register systems • Point of sale proficiency WORK HISTORY

CAREGIVER 09/2018 to Current

Deer Valley Home Health Services - Saint Louis, MO

• Provided compassionate personal care and assistance with daily living activities for clients. Developed and maintained positive relationships with clients and families to enhance care experience.

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Assisted in medication management, ensuring compliance with prescribed schedules and dosages.

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Monitored client health status, documenting changes and reporting concerns to healthcare professionals.

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• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders. CASHIER 11/2022 to 03/2026

Walgreens - Saint Louis, MO

• Processed customer transactions efficiently using point-of-sale systems.

• Assisted customers with product inquiries and provided recommendations.

• Maintained accurate cash drawer and balanced daily sales reports.

• Handled returns and exchanges in accordance with company policy. SCHOOL BUS DRIVER 08/2015 to 03/2018

Durham Transportation - Saint Louis, MO

Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.

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Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.

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• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

• Transported passengers safely along prescribed routes according to tight schedules.

• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs. SCHOOL BUS DRIVER 08/2012 to 05/2015

Go Ahead Transportations - Saint Louis, MO

Trained new drivers on safety procedures, route navigation, and effective communication with students.

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Implemented efficient route planning strategies to optimize fuel usage and reduce travel time for daily routes.

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Developed strong relationships with parents and guardians through effective communication regarding transportation updates.

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Led initiatives to enhance driver training programs, focusing on best practices in student transport safety management.

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• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs. SCHOOL BUS DRIVER 08/2009 to 05/2012

Student Transit - Saint Louis, MO

Ensured student safety during transportation by adhering to strict safety protocols and regulations.

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Conducted routine vehicle inspections to maintain operational reliability and compliance with safety standards.

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Managed timely pick-up and drop-off schedules, ensuring students arrived at school and home punctually.

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Collaborated with school staff to address student behavioral issues on the bus, fostering a positive environment.

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Conducted pre-trip and post-trip inspections of the school bus, documenting any issues and ensuring compliance with regulations.

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Responded to emergencies with calm and decisive actions, safeguarding well-being of all passengers.

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BUS DRIVER 08/2005 to 05/2009

First Student Transportation - Saint Louis, MO

Responded effectively to emergencies or unexpected situations, ensuring passenger safety at all times.

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Trained new drivers on company policies, safety protocols, and route navigation techniques.

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Implemented strategies for efficient route planning, reducing delays and improving service reliability.

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Collaborated with dispatchers to coordinate schedules and optimize transportation logistics for peak efficiency.

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Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.

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Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.

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BUS DRIVER 08/1997 to 05/2005

Atlantic Express Transportation Corp - Saint Louis, MO Transported passengers safely to designated locations while adhering to schedules and traffic regulations.

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Conducted pre-trip inspections to ensure vehicle safety and compliance with operational standards.

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Assisted passengers with special needs, providing exceptional customer service during transit.

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Maintained accurate records of routes, mileage, and passenger counts for reporting purposes.

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• Completed pre- and post-trip bus inspections for safe passenger transportation.

• Kept bus interiors clean and tidy to provide comfortable passenger environments. MANAGER 09/1989 to 04/2000

SUBWAY®Restaurants - Saint Louis

Developed scheduling systems to improve labor efficiency and coverage during peak hours.

• Directed daily operations to ensure compliance with quality and safety standards.

• Trained and mentored staff to enhance performance and customer service skills. Implemented inventory management strategies to reduce waste and optimize stock levels.

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EDUCATION

Saint Louis University No Degree

08/1986

Central High - Saint Louis, MO High School Diploma 06/1984

VOLUNTEER WORK

• Assisted with special events and programs.

• Maintained clean, neat, and operational facilities to serve program needs. Supported engaging, fun, and smooth-running events by helping with organization and planning.

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Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

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