Investigative Data Analyst and Field Liaison

ZACH LYNN

301-***-**** ****.******@*******.*** Falling Waters, WV 25419

SUMMARY

Over 10 years of investigative and law enforcement experience with expertise in data analysis, reporting, and documentation. Skilled communicator and problem-solver passionate about using analytical thinking to improve decision-making. Ability to remain calm in extremely high pressure situations. Analytical thinker with the ability to interpret data and develop actionable insights. Empathy in all situations and resilience, with a deep understanding of perspectives to navigate and resolve sensitive issues. Strong problem-solving, time management, and decision-making skills. Proficient with computers and MS/ Google Office applications. Customer Service for years before going into the Law-Enforcement field but still uses the skills every day.

CORE SKILLS

Data Analysis • Spreadsheets • Records Management • Investigation Strategy • Interrogation and Interviewing • Report Writing • Data Integrity • Human Trafficking Identification (HIDTA Certified) • Team Collaboration • Strong Interpersonal Communication • Testifying for the Court • CCTV •

WORK EXPERIENCE

Home Confinement Investigator Berkeley County, WV Jun 2021 – Present

• Analyze information and evidence to support investigations

• Maintain detailed reports and evidentiary documentation

• Build spreadsheets for offender tracking and decision support

Judicial Deputy Marshal Berkeley County, WV Apr 2017 – Jun 2021

• Managed court security and collaborated with judicial staff

• Built relationships through strong communication skills

• Analyzed and documented court records for case trends

Correctional Officer State of Maryland, Hagerstown, MD Mar 2009 – Apr 2017

• Enforced facility rules and maintained inmate/staff safety

• Conducted searches and documented inmate behavior

• Trained new officers in safety and de-escalation techniques

EDUCATION & CERTIFICATIONS

Google Coursera – Data Analytics Professional Certificate (Expected Apr 2026)

Hagerstown Community College – Coursework toward A.A. in Criminal Justice

Certifications: HIDTA Human Trafficking Identification • Records Management • Field Training Officer Developed offender tracking spreadsheets • Recognized as Field Training Officer • Completed multiple investigative and records management certifications • Customer Service

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