Customer Support Specialist with 5 Years Experience

Chasity Stinnett

*******.********@*****.*** 901-***-**** Memphis, TN

Seeking a Customer Support role, leveraging 5 years of experience including direct customer service at UHAUL. Skilled in inventory tracking, database management, and

Microsoft Office. Proven ability to exceed customer expectations and maintain detailed records.

WORK EXPERIENCEHollodxjzsHollywood Feed Memphis, TN 1stShift Lead/Forklift Operator/Packer May 2023 - Jan 2026

• Operated powered pallet trucks to efficiently transport products between unloading and loading zones.

• Utilized SWAP computer program to maintain accurate inventory control and track product locations.

• Documented product damages and shortages, ensuring precise daily reporting for inventory management.

DHL Supply Chain KCMO Memphis, TN

Forklift Operator Sep 2023 - Mar 2024

• Assisted with loading and unloading freight, ensuring efficient merchandise handling and coordination with various departments for product shipment.

• Processed inventory data and tracked shipments, maintaining accurate records with the use of SWAP and RF Scanner technologies for effective inventory management.

• Provided training to new hires on company policies and procedures, contributing to a knowledgeable and compliant workforce.

TJX Companies Memphis, TN

Forklift Operator/Inventory Clerk Feb 2018 - Sep 2023

• Managed inventory tracking with SWAP and RF Scanners, ensuring accurate calculations for load distribution and maintaining comprehensive shipment logs.

• Compiled and submitted precise daily reports on dock activities, contributing to the streamlining of shipping and receiving processes.

• Executed loading and unloading of transport vehicles, while diligently maintaining logs to track and minimize cargo damage.

UHAUL New Orleans, LA

Customer Service Representative Mar 2017 - Dec 2018

• Delivered exceptional customer service by addressing and fulfilling client requirements, ensuring high satisfaction levels.

• Managed scheduling for reservations, encompassing equipment, storage units, and auctions, maintaining organized operations.

• Administered inventory tracking through database management and executed daily administrative tasks utilizing Microsoft Office suite. EDUCATIONWest Memphis High School High School

Forklift Certification, Delta 2016

Diploma

West Memphis, AR 2008

CERTIFIForklift Certification, Delta 2016 Cash Handling Expertise With Register & Management Experience • Basic Business Operation Skills • Competent Computer Operator • Leadership and Teamwork Skills Promotable • Extensive Inventory • Logistics • Forklift Experience• Word Excel• Inventory• Microsoft Powerpoint

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