Advisor
Resume:
Shraddha Santosh Dubey
Sion dharavi Koliwada holi maidan near Hanuman mandir mumbai
**************@*****.***
Objective
To obtain a challenging position in a reputed organization where I can utilize my communication, customer
service, and pre-sales skills while contributing to the growth of the company and enhancing my professional
development.
Experience
Pre-Sales Executive May 2025 - May 2026
VIYAARA ALTIORA
Generated and managed leads through telecalling and follow-up activities. ? Explained project details,
pricing, and amenities to prospective customers. ? Coordinated site visits and supported the sales team in
customer conversion.
Tele Caller Jan 2024 - Feb 2025
RUSTOMJEE SEASON
? Generated leads through outbound calling activities. ? Provided project information and addressed
customer inquiries. ? Scheduled site visits and maintained regular customer follow-ups.
Pre-Sales Executive Jan 2023 - Dec 2023
TEN BKC (Adani Realty)
? Assisted clients during site visits and property presentations. ? Explained project features, pricing, and
amenities to potential buyers. ? Supported the sales team in lead management and customer engagement.
Advisor Outbound Sales Nov 2021 - 2022 Dec
RELIANCE JIO Advisor ?
Handled customer queries and provided timely resolutions through outbound calls. ? Maintained high
levels of customer satisfaction through effective communication. ? Assisted customers with service-
related information and issue resolution.
Sales Executive June 2021 - Oct 2021
SBI CARD Sales Executive
Verified customer documents for credit card applications and ensured accurate submission. ? Assisted
customers throughout the application process and resolved queries. ? Maintained documentation
standards and supported sales operations.
Education
Higher Secondary Certificate (HSC) 2020
Maharashtra State Board
60%
Secondary School Certificate (SSC) 2018
Maharashtra State Board
70%
Skills
100% 100% 100%
Communication Skills Telecalling Customer Service
80% 80%
Pre-Sales Client Handling
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