Housekeeper
Resume:
Jadea Jones
*********@*****.***
Summary
Motivated hard worker seeking to obtain a career opportunity within your organization that will allow me to expand my knowledge and experience. I am hoping to obtain a position that will offer me opportunities for personal and professional growth. In addition to being reliable, I have the ability to learn systems and workflows quickly and independently. I am able to work both effectively and efficiently while prioritizing work under pressure because I understand what goals need to be met and the expected results of assigned work.
Education
Leesville Road High School - Raleigh, NC
High School Diploma, June 2013
Skills
Strong interpersonal skills
Leadership and Customer Service Experience
Highly organized with superior attention to details
Proficient in Microsoft Office
Work Experience
Duke University Hospital (Jobletics Staffing Temporary Agency) - Durham, NC, July 2024 November 2024
Housekeeper
Responsible for cleaning and sanitizing patients rooms (including Covid c-diff)
Ensured safe and proper disposal of waste material using proper procedures, methods and guidelines
Maintained a high standard of cleanliness and odor control in work areas
Ensured Environmental Services supplies were stocked and organized
Food Lion - Durham, NC, February 2024 July 2024
Customer Service Leader
Provided prompt, accurate and friendly service to customers to create a positive shopping experience
Maintained customer service desk by submitting cash reports, deposits, Western Union and money orders
Ensured store office functions were completed accurately and on time
Communicated all cash variances to the Assistant Manager
Scanned customers orders, processed payment transactions and performed overrides
Monitored self-checkout stations and helped customers as needed
McDonalds - Durham, NC, July 2023 February 2024
Crew Member
Greeted customers and processed payment transactions which included cash, credit, gift cards and coupons
Processed customers orders via front-end counter or drive thru
Utilized safe food handling practices to prepare food
Restocked front end supplies
Staff One Security (Duke University Hospital) - Durham, NC, March 2023 May 2023
Security Officer
Maintained a safe and secure environment for hospital patients, staff and visitors
Secured entrance and exit doors of hospital
Directed patients through metal detectors and assisted with directions and/or other inquiries
Performed security checks on personal belongings if deemed necessary
Confiscated and reported any weapons or suspicious activity
Aramark (Duke University Hospital) - Durham, NC, July 2022 March 2023
Patient Services Team Member
Assisted clinical staff in ensuring all patients basic nutrition care needs were met
Delivered and collected patient food trays during meal service
Ensured that nutrition diet care orders were provided to patients by offering appropriate menu selections
Maintained and adhered to all sanitation standards by following assigned cleaning schedules
Inventoried and restocked pantries, refrigerators and freezers on assigned units
Starbucks - Raleigh-Durham, NC, December 2019 December 2020
Barista
Enhanced customer experience by greeting and assisting patrons
Prepared customer beverage and food orders to specification while providing friendly service
Informed customers of specials, responded to inquiries and recommended menu items
Resolved customer issues and concerns
Rhino Sports and Entertainment Services - Durham, NC, March 2016 - March 2017
Security Officer
Monitored, secured and maintained a security log of incident reports for four buildings
Followed all security and safety regulations
Monitored entrance and exit doors and access gates
Monitored and authorized entrance and departure of guests, visitors, and employees
Provided escorts for handicapped patrons
Effectively recommended appropriate action during emergency situations
Burger King - Durham, NC, January 2017 - March 2019
Shift Manager
In charge of opening the restaurant and managing morning shift crew
Performed temperature checks on all products and machines
Cleaned and sterilized equipment for food preparation
Ensured food and food supplies were fully stocked
Processed customer payment transactions.
Dunkin' Donuts - Durham, NC, February 2018 - February 2019
Dunkin Donuts Crew Member
Prepared customer beverage/ food orders and processed payment transactions
Maintained a clean and organized workstation while adhering to food safety standards
Addressed any customer concerns
Embassy Suites by Hilton - Raleigh-Durham, NC, December 2016 - April 2017
Housekeeper/Room Attendant
Responsible for cleaning and sanitizing guest rooms and common areas
Ensured supplies such as towels, toiletries and other amenities were replenished and organized
Interacted with and responded to guest concerns and requests in a prompt and professional manner
Wendy's Cooperation - Durham, NC, February 2016 - February 2017
C&H Cafeteria - Durham, NC, February 2015 - September 2015
McDonald's - Clayton, NC, August 2011 - March 2013
Crew Member/Server
Greeted customers and processed payment transactions
Processed customers dine in and to-go orders
Utilized safe food handling practices to prepare food
Restocked front end supplies
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