Events, Conference Serv, Executive Hospitality, Hotel Sales, Brand Mgt

Terri Lambert

Corporate Events & Hospitality Operations Executive

********@*****.*** 347-***-**** North Plainfield, NJ

linkedin.com/in/terri-l-8b0bba6/

PROFESSIONAL SUMMARY

Corporate Events & Hospitality Operations Executive with 14+ years of experience leading high-volume meetings, conference services, and executive events across Am Law 100, pharmaceutical, healthcare, and enterprise environments. Oversees 250+ monthly programs ranging from executive meetings to large-scale experiences exceeding 600 attendees, with stewardship of seven-figure budgets, cross-functional operations, and strategic vendor partnerships.

Recognized for building hospitality-driven service models that elevate employee experience, executive engagement, and operational excellence while improving efficiency, service consistency, and brand presence.

CORE EXPERTISE

Conference Services Operations • Corporate Events Leadership • Hospitality Operations • Executive & Client Engagement • Workplace Experience • Event Production • Vendor Strategy & Negotiation • Budget Oversight • Team Leadership • Employee Experience • Operational Process Improvement • Event Technology Platforms

PROFESSIONAL EXPERIENCE

Strategic Solutions Program Manager Bryn Mawr Communications 2024–2025

Directed 40+ national healthcare and pharmaceutical programs annually, aligning execution with client engagement and organizational strategy.

Managed multi-stakeholder logistics, production timelines, and vendor coordination across national conference programs.

Oversaw budgets, reporting, and operational planning to improve execution consistency and stakeholder visibility.

Led cross-functional teams and external partners to deliver high-quality, service-driven program experiences.

Conference Services & Events Manager Alston & Bird LLP 2013–2023

Led conference services operations supporting 250+ monthly meetings and events across executive, client, and internal programs.

Managed seven-figure budgets, reducing operational costs by 35% through strategic vendor negotiations and process improvements.

Directed cross-functional teams across conference services, reception, and support operations to deliver a unified hospitality-driven service model.

Produced large-scale, multi-day initiatives for 600+ attendees, enhancing executive engagement and client experience.

Oversaw end-to-end event execution including AV, catering, production, executive logistics, and stakeholder coordination.

Partnered with leadership and business development teams to align events with firm visibility, culture, and client engagement strategies.

Executed high-stakes confidential engagements with precision, discretion, and operational excellence.

Repositioned an 18,000-square-foot conference center into a hospitality-driven environment that elevated service standards and operational cohesion.

EDUCATION

Mountview Conservatory, London Postgraduate Degree, Classical Theatre

San Antonio College Coursework in Photography

CMP Certification (In Progress) Omnipress

TECHNOLOGY

Cvent • EMS • Social Tables • Salesforce • HubSpot • Asana • Microsoft Teams • Zoom • Webex • Aderant • Canva • Google Workspace

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