Customer-Focused Part-Time Roles Enthusiast

SUZANNE E. BAILEY (SUZY)

Winston-Salem, NC 336-***-**** ***********@*****.***

Professional Summary

I am seeking a part-time role that aligns with my strengths in communication, relationship-building, and representing businesses with professionalism. Throughout my career, I’ve helped companies promote their products and services while working effectively with a wide range of personalities and building strong rapport. I enjoy serving as the face of an organization—whether in person, over the phone, or in virtual settings—and bring a friendly, dependable, and hard-working attitude to every interaction. Professional Experience

Butler/Till, National /Remote

Field Account Manager / October 2025-May 2026

• Sold and provided ongoing service to insurance agents on digital marketing programs, including social media, paid search, SEO, branding and awareness solutions.

• Maintained consistent communication with customers and prospects through Teams meetings, phone calls, and email outreach.

• Prioritized education, retention, and the expansion of additional products and digital programs.

• Worked effectively with a wide range of personalities and experience levels, adapting communication and support to meet individual needs. Sew NC, Winston-Salem, NC

Account Manager October 2024 – August 2025

● Sold branded apparel and promotional merchandise to both local and national businesses.

● Cultivated new client relationships via email campaigns, cold calling and in-person meetings.

● Actively engaged with local business networks including HBAWS and GMA to enhance brand visibility and generate leads.

EG Media Investments, National

Account Manager, Lifestyle Group November 2020 – October 2024

● Sold digital and print advertising across three national lifestyle publications.

● Conducted targeted prospecting, research, and qualification of prospective advertisers.

● Maintained and expanded a portfolio of existing advertisers, ensuring client satisfaction and retention.

● Contributed to customized publishing initiatives beyond core publications.

● Represented company at industry trade shows, generating qualified leads and building client relationships.

Lee Enterprises, Winston-Salem Journal, Winston-Salem, NC Top Local Account Executive (TLA) August 2020 – November 2020

● Delivered multi-platform advertising solutions to major local and regional clients.

● Drove market share growth through strategic client acquisition and upselling.

● Developed ROI-focused proposals tailored to client needs.

● Earned promotion based on consistent performance in previous roles. Multimedia Account Manager 2004 – August 2020

● Designed and executed integrated marketing campaigns across digital, print, and magazine platforms.

● Managed a robust portfolio of 30–40 active accounts while sourcing new business.

● Spearheaded advertising initiatives for Wake Forest Baptist Health, the region’s largest employer.

● Achieved and surpassed monthly sales targets through strategic account management.

● Successfully addressed common sales objections using data-driven audience insights.

Independence Village Retirement Community, Winston-Salem, NC Marketing Manager 2003 – 2004

● Led advertising and promotional strategies to drive occupancy.

● Built trust and rapport with prospective residents and families, resulting in strong conversion rates.

● Fostered long-term relationships to drive resident referrals. Winston-Salem Journal Classified Advertising, Winston-Salem, NC Advertising Account Manager 2002 – 2003

● Prospected and secured new accounts to promote employment listings through direct outreach.

Byrd Cookie Company, Savannah, GA

National Sales Manager 1994 – 1999

● Managed a national sales team of five, overseeing both new business development and order fulfillment.

Awards and Technical Proficiencies

• Salesperson of the Year, Haas Publishing

• Multiple-time Salesperson of the Month, Winston-Salem Journal

• CRM Tools: Salesforce, HubSpot, Magazine Manager

• Prospecting Tools: Winmo, MediaRadar

• Sales Training: GREAT Sales Training

• Software: Microsoft Office Suite, Google Suite

Education

Appalachian State University

Bachelor of Science in Communications Media and Graphics

• Continuously adapted to evolving marketing trends through ongoing professional development and field experience.

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