Erika M. Ocasio Melendez - Remote Sales & Customer Service Pro

ERIKA M. OCASIO MELENDEZ

Bo. Guayabal calle * #** Juana Diaz PR 00795 939-***-**** *************@*****.***

OBJECTIVE

Focused on continuous growth, more than 15 years of experience in sales and customer service. I seek to apply and enhanced my knowledge for mutual benefit, achieving professional and company development

SKILLS & ABILITIES

Bilingual, Good Computer and Office Skills, Customer Service Experienced, Organized, Product Knowledge Meetings, Telemarketer, Quoting Skills, Proficient on both types of Jobs, Team Work and Independent

EXPERIENCE

2010-2015

Store Manager, Windows & Doors

·Cold Calls, Promotions, Quoting, Sales and all type of Office Work, In Charge of Show Room and Customer Service

2001-2004

Sales Executive, Vassallo Unlimited Inc.

·In charge of sales, Quotes, Negotiation to Acquire Distributors, In Charge of Negotiation with Related Workers and Follow Up on the Orders. Product Knowledge to Distributors and Employees, Customer Service

EDUCATION

1988 - 1991

High school Graduate, Ponce PR, Ponce High School

COMMUNICATION

There are other experiences I have like cashier to Home Depot, call calls for an Insurance Company and as a lead Cook in a Restaurant in Puerto Rico. I’ve always been related to customer service is what I enjoy the most to help and to give the right orientation to the clients.