Customer-Focused Service Professional with Versatility
Resume:
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Lillyana R. Snyder
SKILLS
I’m a creative individual with excellent customer service skills. I have lots of experience in engaging with customers, addressing their needs, and making sure that every interaction is warm and welcoming. I’m also able to quickly adapt to new environments and situations; I’ve always been a people person. I work exceptionally well as both an individual, and as part of a team. My time management skills are unmatched. I am an attentive learner that picks up skills quickly. I am also never afraid to voice for help if I need it. Finally, I put my all into every task I’m assigned, and I hope you get the opportunity to learn this about me.
EXPERIENCE
Regal Cinemas, Vineland Nj — Floor Staff
October 2021 - March 2022
● Concessions- Selling popcorn, snacks, drinks, etc. to customers, cleaning and refilling the popcorn machine, and using the POS system.
● Door duty- Directing customers to their specific theater, checking tickets, and paying attention to my surroundings to make sure no one sneaks in.
● Usher- Cleaning bathrooms, hallways, and theaters after every showing.
● Cashier
PoshPet, Millville Nj — Dog Grooming
June 2022 - August 2022
● Tending to animals by washing them, then drying them after their bath
● Nail trimming
● Keeping the work areas clean and organized
Target, Millville Nj — Beauty technician
September 2022 - March 2023
● Restocking products after retrieving them from the back
● Customer service via greeting customers, and helping them find what they’re looking for
● Making sure items in my area are correctly placed
● Taking down ads
Walgreens, Vineland Nj - Pharmacist technician
June 2023 - October 2023
● Attending to customers via in store and drive-thru
● Selling prescriptions
● Updating insurance
● Vaccine check-ins
● Filling prescriptions
● Calling customers to see if they need any medications refilled, or remind them if they have a medication ready
HomeGoods, Vineland Nj - floor staff
● Cashier
● Attending to customers via in store and over the phone
● Processing, which is unpacking all the product we get in from truck
● Flowing, which is pushing all that product we got from the truck onto the floor
● Markdowns, marking down any items that have been in the store past its full price
● Recovering, making sure all products are front facing and there is nothing on the floors for the next day Walmart, Vineland Nj- (current job)
● OGP- online picking. Going onto the floor and finding all the items on each walk. And putting them in their correct totes.
● Helping customers when they need help.
● Stocking & zoning.
● Running returns
EDUCATION
Vineland High School, Vineland NJ — High school
diploma
September 2020 - June 2023
AWARDS
Junior Year of high school - Cum Laude
Senior year of high school - Cum Laude
Pharmacy Technician certification
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