Senior Executive Assistant and Office Manager

Dena F. Mitchell

267-***-**** ****.*.********@*****.***

PROFESSIONAL

SUMMARY

Proactive problem solver with exceptional communication skills and meticulous attention to detail. Highly organized with a proven ability to manage business office functions, provide executive-level support, and facilitate smooth operations and successful project deliverables. SKILLS

• Master Calendar Management

• Office Management

• Expense Reporting

• Advanced MS Office Suite

• Facilities Management

• AP/AR

• Travel Planning

• Meeting and Event Planning

WORK

HISTORY

SENIOR EXECUTIVE ASSISTANT

Fidelity Investments Durham, NC 08/23 - PRESENT

• Complex global calendar management of internal and external meetings.

• Arrange and manage 3 or more executives’ travel, including itineraries, accommodations, and contingency planning; review and prioritize expense reports and process invoices accurately and efficiently.

• Coordinate cross region offsites, leadership meetings, and enterprise wide and team all hands meetings, including logistics, agendas, pre reads, materials, and follow up actions.

• Partner closely with executives to plan and execute strategic forums, town halls, culture building events, and leadership sessions that drive engagement and alignment.

• Track and follow up on key action items and executive commitments, helping leaders stay aligned with priorities and deadlines.

• Support team level engagement initiatives, including onboarding coordination, recognition efforts, and internal communications.

• Provide support in various administrative projects, assisting executives by taking ownership for complex details and execute independently.

• Maintain confidentiality and possess a detailed knowledge of the Executive’s span of control, organization and company policies and procedures.

EXECUTIVE ADMINISTRATIVE ASSISTANT 03/2021 to 02/2023 Lifescan, Inc. Malvern, PA

• Performed advanced level administrative support for two Sr. Vice Presidents (General Counsel; Global Head of Product) and their respective teams.

• Back-up executive support to the CFO and CMO.

• Served as an executive business partner and executive support professional, invested in ensuring the success of my executives.

• Ensured smooth day-to-day operations by partnering with clients and other departments’ Executive Assistants to schedule meetings, prioritize critical path items, and solve complex issues.

• Engaged in complex communications that are diversified in nature and highly confidential.

• Proactively identified and addressed the needs of leaders and work with a sense of urgency to ensure that workflow runs efficiently.

D. Mitchell

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OFFICE MANAGER & EXECUTIVE ASSISTANT 02/2015 to 02/2021 Kontoor Brands (formerly VF Corp.) Reading, PA

• Successfully mastered a multi-functional role as Office Manager and Executive Assistant to the SVP/GM, the VP of Merchandising, and the VP of Marketing and their respective teams.

• First contact/first impression for the office; extensive calendar management; travel management both domestic and international; meeting coordination; expense reports; facilities management; conference/event planning and coordination.

• Negotiated with vendors and suppliers on best pricing, reducing the cost of office supplies by 30%.

• Managed office supplies annual budget of $20K, keeping supplies in stock and upgraded as appropriate.

• Managed and executed large events including program timelines, budgets, logistics, invitations, registrations, and communication with internal and external partners.

• Communicated policies and objectives, oversaw unforeseen issues, and served as a liaison to clients, internal staff, and external contacts.

• Enhanced communication between manufacturing department and executive team, fostering a sense of teamwork and collaboration.

• Established best practice processes and procedures that were previously absent. This ultimately resulted in a more effectively run office and a promotion to Office Manager.

• Monitored and managed office order, cleanliness, and safety.

• Completed overhaul and replacement of outdated office equipment resulting in a 25% cost reduction and optimal business experience.

• Ensured store supplies were in stock, replenished, maintained, and managed appropriately.

• Managed and administered company charitable contributions program.

• Managed various ongoing projects including office operations and new site development which involved ordering and purchasing supplies, furnishings, equipment, etc. EXECUTIVE ASSISTANT TO CEO AND OFFICE MANAGER 2011 TO 2015 2011 - 2015 Berks Community Health Center & Community Health and Dental Care PA

• Optimized CEO’s time by reading, researching, and routing all email correspondence, creating presentations and documentation, collecting, and analyzing information, and initiating communications.

• Liaison to the Board of Directors; managed Board activities and biannual Board meetings.

• Provided administrative support to HR Director in recruiting, formatting documents, resume review, coordinating and scheduling interviews, and organizing new employee orientation.

• Managed senior executives’ travel arrangements, including hotel booking, transportation, and meal coordination.

• Streamlined internal processes to support senior executives while collaborating with internal and external stakeholders to expedite workflow.

• Communicated directly on behalf of the CEO with Board members, donors, and foundation staff related to program initiatives.

EDUCATION • • UC Irvine

• Lansdale School of Business

• SkillPath: “Managing Multiple Projects, Objectives and Deadlines”

• Fred Pryor: “The Exceptional Assistant

. #HRJ#06ec7794-de4e-4f36-8340-3f514d1a9988#

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