Intake and Legal Support Specialist

Alexandria Deanda

Corpus Christi, TX ***** +1-361-***-**** ***************@*****.***

Professional Summary

in Intake,customer service, client review, drafting legal documents and plenty of other strengths . I have currently finished my 2nd semester from college, I decided to return to gain more education,but I also miss the work life. I have plenty of experience

I am looking for full time employment since I do take night classes it won't interfere with my day time hours. I look forward to hearing from you.

Willing to relocate to: Corpus Christi, TX

Work Experience

Legal Assistant/Paralegal

Allison Strauss law firm Kingsville, TX

March 2024 to September 2024

I would look over cases that needed attention. Make changes to documents,draft court documents then e-file. Draft any documents needed for court for child support OAG AND CPS and file divorce documents and draft legal documents as discoveries possession and property. Reviewing police reports or and request reports to complete file. Mediation assistant sit in.experience preparing motions and exhibits for trial/hearings. Case preparation. Legal Case Manager

Herrman and Herrman law firm Corpus Christi, TX

January 2024 to April 2024

As a case manager for personal injury i have been trained and have experience with filevine,vine sign .gathering reports such as police reports client statements and gathering all documents to build cases. I would call client introduce the team make them feel welcome and understand the process of a our team . I would submit letter or representation to insurance companies and medical requests for records and letter of protection to medical treatment facilities. I would submit demand letters and adjustments to medical facilities that clients would go to. Once settlement was reached I would help process and assist as issuing out clients portion of settlement. And submit to final review for closure of case. Project Coordinator

Dealers Electrical Supply Corpus Christi, TX

March 2019 to August 2023

My Duties include putting job quotes into spreadsheets, maintaining up to date information on the job spreadsheets. Contact vendors for updates on ship dates, lead times and tracking numbers. Track all shipments to and from warehouses and other Dealer's warehouses that pertain to our purchases. Print and scan customers invoices and spreadsheet, to keep contractors/Customers informed when their material will arrive. Keep contact with buyers and manufacturers to receive tracking information to track material till it reaches its final destination. Intake all returns and give credit on Blu Vista Program. Run monthly Open Po reports. Invoice statements to contractors and vendors. Make job information sheets for each new account. Bid sheets and submittals per contractors requests. Assist on any customer questions with warehouse availability and stock.

Legal Intake Specialist

Hillard Law Corpus Christi, TX

January 2020 to August 2020

I would handle all direct intake calls,get information needed to start new clients files and figure out if cases were to be pursued. Or if more information was needed or anything lacking in a case file I would reach out to get what was needed to complete file.

I was part of the Swat Team, high priority calls and cases. I worked on many high priority,highly stressful class action suites and my turnovers were still at 99% .

Intake Case Specialist

HMG Lawfirm Corpus Christi, TX

January 2020 to July 2020

My duties included Receiving calls from all over the US, as well as reaching out to potential new clients. My Highest clientele were Personal injury cases and Class Action Lawsuits. Occasionally I would be set on the Mass Torts team to lend a helping hand to close on a deadline. I would Intake information and start a file for each client and get as much demographic information as possible along with being the first to hear of the client's incident and referring them to the correct division. I would also make conversions, which are intent to hire documents, via DocuSign, from the clients for the firm to legally represent them on their specific case. I would also reach out to clients that had inquired about our services and just wanted to get more information.I would handle all direct intake calls,get information needed to start new clients files and figure out if cases were to be pursued. Or if more information was needed or anything lacking in a case file I would reach out to get what was needed to complete file. I was part of the Swat Team, high priority calls and cases. I worked on many high priority,highly stressful class action suites and my turnovers were still at 99% .

Customer Service Rep. / Administrative Assistant

Animal Care Services of Corpus Christi Corpus Christi, TX June 2014 to April 2016

Corpus Christi, Texas

My duties include daily set-up for day, input city tags and distributing them to correct places of record. I review accounts payable and receivable. Data Entry.10-key. I have knowledge of Chameleon Program. I also input City tags, Microchip Tags and Rabies Tag information into data base for City Personnel. I call for intake of animals and release of animals. I Prepare Bank Deposits, and distribute them to the rightful emails.Dispatch along side CCPD. Customer Communications, Customer Care, Customer Support, Data Entry, Excellent follow up and communication skills, data organization, Data Research, 10 Key, TYPING

• Suggests ways to improve financial savings and exceptional performance.

• Code all invoices with a vendor number, general ledger account numbers and locations/departments as outlined in the Accounts Payable In voice Processing Procedures. This process includes invoices that require extensive coding on spreadsheets. Accrue sales tax if needed.

• Obtain required approvals on all invoices by distributing and redistributing to managers according to the Invoice Approval Authority policy.

• Enter all employee expense reports in to the accounting system to facilitate payment while ensuring the Corporate Travel Policy guidelines are followed.

• Enter all invoices and check requests in to the Accounting System to facilitate payment. Research and enter freight Bill of Lading (BOL) adjustments and maintain the outstanding freight BOL Reporting by research and clearing open items.

• Complete the vendors add/modify request forms submitting to A/P supervisor with the required documentation to include new or updated W9 form, if applicable.

• Provide weekly compilation of check copies with check register for review by A/P Supervisor and SPC President.

• File the check copies, miscellaneous payable documentation, payable reports, W9 forms and vendors add/modify forms.

• Complete all weekly scheduled and all special check prints by matching the invoices/check requests with corresponding copies.

• Open the Accounts Payable mail. Match all invoices to purchase orders and/or packing slips. Performed other various duties as assigned.

Customer Service/Monitoring Contractors

FIVE S PROPERTIES Clovis, NM

November 2010 to April 2011

• I was in charge of overseeing all invoices to be placed in computer, Data Entry. I would also oversee all payroll, time off, companies. I also handled POS Increase and Decrease of sales, which in turn would make price overtime, scheduling of all workers at each site. I would ensure all deadlines were met, at all times. I would have to distribute and insure money was inside gas cards for workers who were going out of time, along with Time travel approval. I would also travel to Lubbock, TX to make big order purchases for lumber or sheet rock, or any other kind of building material that was needed for any kind of project.

• I would also go to Construction sites to make sure workers were making progress and deadlines were being met at a reasonable time frame. I also would go inspect newly remodeled homes, for the realtor to make sure the inside work of the home was being finished, so it could be put on the market. Tas Operator

AMAC CALL CENTER Clovis, NM

January 2009 to August 2010

I would Answer incoming calls, greet callers, providing information, transferring calls or taking messages as necessary for Dr's located in New York and the surrounding areas, such as pediatrics to cardiovascular Dr's. I would Relay or route written or verbal messages. As well as Route emergency calls appropriately. Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. Place telephone calls or arrange conference calls as instructed by the Dr's. I would also type, proofread, record messages, suggest rewording for clarity of conciseness and would stamp messages with time and date and file them and save them to the appropriate places. Education

Legal (Associate's degree)

Del Mar college Corps Christi, Texas

August 2025 to Present

Paralegal studies (High school diploma or GED)

DEL MAR COLLEGE CORPUS CHRISTI

August 2011 to July 2012

Upper secondary education

CLOVIS COMMUNITY COLLEGE Clovis, NM

ODEM HIGH SCHOOL Corpus Christi, TX

Skills

Customer support specialist experience Accounting software DocuSign Presentation skills Clerical experience Call center agent experience Balancing end-of-day transactions Financial Analysis Proofreading Invoice data entry English Spanish Bookkeeping Leadership 5S Bluebeam Medical records Research Medical Office Experience Document review Data structures Phone etiquette GAAP Insurance verification Multi-line phone systems Dental receptionist Medical Terminology Computer skills Appointment scheduling Payroll Negotiation Database administration Medical billing Sage Problem-solving QuickBooks Litigation Office management Microsoft Powerpoint Bilingual Microsoft Office Microsoft Excel Microsoft Publisher Operating systems Legal case management SAP Legal billing I do have a letter of recommendation from my previous employers Legal administrative experience Retail sales Purchasing Wills, trusts & estate law Flexibility Recruiting Office experience Microsoft Access 10 key typing Financial auditing Filing court documents Analysis skills Transcription Word processing Procedural law knowledge Construction Financial statement preparation General ledger reconciliation Drafting Balance sheet reconciliation Communication skills Human resources Windows Accounting General Ledger Accounting System design Tax Experience Grant writing Financial analysis Productivity software Documentation review Visio Paralegal experience Medical terminology Computer literacy Customer service Accounts Payable Data Analysis Skills Typing Data entry Court hearing scheduling Legal secretary experience NetDocuments data structure Time management Phone customer support Data Management Animal restraint Office manager experience Inside sales Databases Document management Writing skills 10 key calculator Administrative experience Accounts Receivable Legal research Corporate finance Microsoft Dynamics GP Auditing Financial Services Empathy Project management software Accounts payable Tax experience Microsoft Word Oracle Organizational skills Paralegal Client communication Financial Statement Preparation Call center experience Project coordination Veterinary experience Project Coordination Budgeting Business analysis Pricing Legal drafting Law office Microsoft Outlook Client invoicing Journal Entries Account Reconciliation Data management Dealership experience I am a very hard worker and I catch on pretty fast. My typing skills are excellent. I type at 97 wpm. I know just about every computer program from excel, access, word, QuickBooks to powerpoint. My personality is my strength. I have a sense of humor along with a serious side, when it is needed. I would say that my communication is my super strength because I am a people person. I love helping others whenever needed. I have been great at sales to find information for others. I am a Team Player. CRM software E-filing court documents Financial report writing Computer operation Dental office experience Intake Pet care Bank Reconciliation Interviewing Adobe Acrobat Attention to detail Team Work Financial Report Writing Sales Multitasking Family law Financial services Management Project management Bank reconciliation Data analysis skills Accounting Software Account Management Account management Medical Billing Reliability Account reconciliation Financial accounting General ledger accounting Personal injury law Content editing Front desk Accounts receivable Animal Care

Languages

Spanish

English - Expert

Certifications and Licenses

Transportation Worker Identification Credential (TWIC) Management Accelerator Class DELMAR COLLEGE

June 2020 to Present

Driver's License

Additional Information

Authorized to work in the US for any employer

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