OBJECTIVE
Dynamic and personable property practitioner with over 24
years of world class service experience in the aviation industry. Proven ability to work efficiently in high pressure situations, negotiate with diverse clientele and deliver tailored solutions. Bringing a strong background in public relations, safety compliance and relationship building to the real estate sector.
EXPERIENCE
South African Airways
September 1999 - July 2023
Flight attendant (cabin crew)
Elite customer service: Delivering exceptional in flight service to over 150 passengers per flight, ensuring safety and comfort. Crisis Management: Trained in advanced safety protocols, first aid, and emergency response ensuring passenger security in high pressure environments.
Cultural intelligence: interacted with diverse international clientele, requiring high adaptability and diplomatic communication skills.
Service Excellence: Contributed to increased customer satisfaction rating’s through attentive and personalised service.
Census IEC (KwaZulu-Natal)
1997 - 1999
Registration officer/ Coding clerk
Facilitated the registration process for thousands of participants, ensuring accurate and timely submission. Evaluating registration applications, enhancing validation processes and reducing data errors.
Executed meticulous data entry and coding duties with high attention to details.
CalBus properties
Current - Current
Property practitioner
Facilitating the sales and rental of properties by identifying clients needs and matching them with suitable listings. Managing property viewings and presenting features to prospective buyers with professionalism.
Building a strong network of clients through effective communication and relationship management
PATIENCE NZUZA
CONTACT
128 Eagle Crescent
Klipspruit
1809
******@*****.***
SKILLS
Real estate and sales Client
relationship management Negotiation
and sales Public relations Diverse
clientele management Operational and
soft skills Crisis and emergency
management High pressure
adaptability Safety compliance First
aid and medical response
EDUCATION
Durban Computer College Training Centre
1989
N.Diploma Travel and tourism
National Diploma
REFERENCE
Isaac Mavundla - "CalBus Properties "
Property practitioner team leader
Prebashni Pillay - "South African Airways "
Cabin crews manager