Sr Relationship Manager
Resume:
CONTACT NETHRAVATHI Mani
"Results-Driven Sales Professional with Proven Success in Driving Revenue and
Building Client Relationships"
**********@*****.*** Karama
Not Mentioned
SUMMARY
TOP SKILLS I am a highly motivated and results-oriented sales professional with [8 years] of
Excel experience in sales . With a track record of consistently exceeding sales targets and
Problem Solving fostering long-term client relationships, I am skilled in identifying customer needs,
Customer Service Excellence presenting tailored solutions, and negotiating deals that benefit both the client and
Multitasking the company. Passionate about delivering excellent customer service, I thrive in
Time Management dynamic environments and am committed to contributing to the growth and success
Microsoft Word of the organization.
Customer-Relationship
Management EXPERIENCE
CRM
Company Name : BLUE BELL IT SOLUTION LLC
Store Operations Management
Job Title : CUSTOMER SERVICE REPRESENTATIVE
Cash Handling & Management
Duration : 01-MAY-2023 - 01-APR-2024
POS System Proficiency
Work Place : finacial center dubai
Excellent Communication
Job Description :
LANGUAGES
Efficiently manage and resolve customer inquiries and complaints through various
Kannada
communication channels including phone, email, and chat. Provide technical support
Tamil
and troubleshooting guidance for product-related issues, ensuring customers receive
Telugu
prompt and effective solutions. Maintain positive customer relationships by
Hindi
delivering exceptional service and building trust, aiming to enhance customer
English
satisfaction and loyalty. Accurately document customer interactions and issues, and
generate regular reports to track performance metrics and identify areas for
improvement.
Company Name : DEALZARBIA TRADING LLC
Job Title : SALES EXECUTIVE CUM PROMOTER
Duration : 01-MAR-2022 - 01-MAY-2023
Work Place : baniyas
Job Description :
Oversee the operations of the kiosk and engage with customers to provide a
positive experience. Sell products to customers while consistently achieving daily
and monthly sales targets.
Company Name : TABLEZ & TOYZ PVT. LTD.
Job Title : STORE CONTROLLER CUM CASHIER
Duration : 01-AUG-2017 - 01-DEC-2021
Work Place : india bangalore
Job Description :
Manage petty cash, banking activities, and end-of-day (EOD) procedures. Oversee
billing processes and handle customer exchanges. Ensure accurate collection of
customer data during transactions. Oversee store operations, including cash
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handling and petty cash entries. Conduct regular store audits to ensure accuracy
and compliance. Manage and lead the team to achieve set goals. Monitor
performance by comparing targets to actual achievements.
Company Name : MAHINDRA RETAIL MOM & ME
Job Title : CUSTOMER RELATIONSHIP EXECUTIVE
Duration : 01-OCT-2012 - 01-MAY-2017
Work Place : india
Job Description :
Maintaining Daily Sales Reports (DSR), managing costs, and overseeing stock levels.
Visual merchandising and ensuring the quality of stock. Staff welfare and handling in-
store activities. Addressing customer queries and maintaining a high standard of
customer service. Managing the loyalty program, organizing events, and handling
backend processes such as RTV, STO, and P&L accounts.
EDUCATION
School : CHAUDHARY CHARAN SINGH UNIVERSITY
Degree : Bachelor
Location : india
Field of study : Accounting
Completion Year : 2012
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