Sales Executive
Resume:
CONTACT MOHAMED ASHIQ SYEDALI
Relationship Executive
Dubai, Dubai, United Arab Emirates (UAE)
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m SUMMARY
/profile/job
A seasoned Relationship Executive with extensive experience in the banking sector,
seeker-5664037-8bsb68 specializing in customer service, sales, and relationship management. Proven track
record in promoting and selling banking products, managing customer relationships,
KEY SKILLS and achieving sales targets. Skilled in handling customer queries, providing
Customer Relationship professional service support, and ensuring compliance with banking policies and
Management, Marketing procedures.
Automation, Retail Banking
Operations, Credit Card Sales,
Islamic Banking Products,
EXPERIENCE
Personal Loans & Finance,
Company Name : Emirates Islamic Bank ? Dubai, UAE
Banking Customer Service,
CRM & Customer Management Job Title : Contact Centre Officer
Systems, MS Office Suite, Duration : 01-FEB-2026 - Present
Banking Documentation
Processing.
Job Description :
Handle inbound customer service calls professionally and efficiently., Assist
customers with banking-related queries, requests, and complaints., Resolve issues
related to accounts, credit cards, finance, loans, payment disputes, transactions.,
Provide accurate information regarding banking products, services, and banking
procedures., Maintain high customer satisfaction and service quality standards.,
Escalate critical customer concerns to relevant departments for timely resolution.,
Ensure compliance with bank security policies, confidentiality procedures, and
service protocols., Maintain detailed records of customer interactions and service
requests., Deliver professional customer support while achieving operational KPIs
and service standards.
Company Name : Emirates Islamic Bank ? Dubai, UAE
Job Title : Retail Banking Executive
Duration : 01-JUL-2025 - 01-FEB-2026
Job Description :
Promoted and sold Emirates Islamic credit cards to prospective customers., Achieved
monthly sales targets and productivity goals through direct sales activities.,
Generated leads through referrals, field sales, and customer networking., Explained
product benefits, features, and eligibility criteria to customers., Managed customer
documentation, application submissions, and follow-up processes., Built and
maintained professional relationships with customers and internal teams., Delivered
excellent customer service and after-sales support.
Company Name : Abu Dhabi Commercial Bank (ADCB) ? Dubai, UAE
Job Title : Senior Relationship Officer ? Retail Banking Group
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Duration : 01-NOV-2024 - 01-JUN-2025
Job Description :
Sold multiple banking products including credit cards, personal loans, Islamic
personal finance, current accounts, and privilege accounts., Managed both Islamic
and conventional banking product portfolios., Generated new business opportunities
through direct sales and customer acquisition activities., Advised customers on
suitable financial products based on eligibility and banking requirements.,
Maintained strong customer relationships and ensured high-quality after-sales
support., Achieved monthly and yearly sales targets and performance KPIs., Handled
customer documentation, application processing, and verification procedures.,
Coordinated with credit and operations departments for smooth processing and
approvals., Ensured compliance with UAE banking regulations, internal policies, and
banking standards.
Company Name : Innovation Direct Employment Services ? Dubai, UAE
Job Title : Senior Relationship Officer
Duration : 01-JAN-2024 - 01-SEP-2024
Job Description :
Identified customer needs and recommended suitable financial products., Promoted
and sold banking products, especially credit cards, to potential customers., Built and
maintained strong customer relationships., Achieved monthly sales targets and
performance KPIs., Conducted direct sales activities and customer follow-ups.,
Handled customer queries and provided professional service support., Ensured
compliance with banking policies and procedures., Coordinated with internal
departments for smooth customer onboarding.
Company Name : SBI Cards & Payment Services Ltd ? India
Job Title : Branch Relationship Manager
Duration : 01-APR-2022 - 01-APR-2023
Job Description :
Managed the overall operations and performance of the sales team., Developed and
implemented sales initiatives, strategies, and business development programs.,
Achieved business growth and sales targets through effective team management
and performance monitoring., Assessed team strengths and weaknesses to improve
productivity and sales performance., Maintained strong professional relationships
with branch heads, sales hub managers, and regional managers.
Company Name : Popular Hyundai ? Trivandrum, India
Job Title : Service Promotion Executive
Duration : 01-JUN-2018 - 01-JAN-2021
Job Description :
Promoted automotive and financial service offerings to customers., Managed
customer relationships and handled customer inquiries professionally., Explained
complaints and service resolutions to customers., Prepared and maintained stock
reports and monthly reports., Coordinated with branches and internal departments
for operational support., Maintained SOP compliance and coordinated with service
advisors and CRM teams., Supported customer satisfaction initiatives and service
This resume was generated by Dr Job FZ LLC Page 2 of 3
follow-ups.
EDUCATION
School : Annamalai University ? Tamil Nadu
Degree : Bachelor
Location : Dubai, Dubai, United Arab Emirates (UAE)
Field of study : Administrative Economics
Completion Year : 2022
School : Annamalai University ? Tamil Nadu
Degree : Bachelor
Completion Year : 2020
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