Salesforce Solution Architect

Irfan Bukhari

Senior Salesforce Architect Multi-Cloud Strategy Apex, LWC &

Scalable CRM Solutions

*******.********@*****.*** 516-***-**** Woodbury, NY, 11797, US

Salesforce Architect with 13 years of experience designing, implementing, and scaling enterprise

CRM solutions. Expert in Salesforce Sales, Service, Marketing, Experience, and Commerce Clouds,

with deep knowledge of Apex, Lightning, integrations, and DevOps practices. Proven track record

of leading cross-functional teams to deliver high-value, cloud-native solutions that enhance

customer engagement and drive business growth. Strong ability to align technology strategies

with business objectives, streamline processes, and enable automation at scale.

Salesforce Cloud Expertise: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud,

Commerce Cloud, Community Cloud, Salesforce Platform, Salesforce CPQ

Salesforce Architecture & Design: Enterprise Architecture, Multi-Cloud Strategy, Solution

Architecture, Data Modeling, Security Architecture, Governance Frameworks, Integration

Architecture, CPQ Solution Design

Salesforce Development: Apex Classes, Apex Triggers, Lightning Web Components (LWC), Aura

Components, Visualforce, SOQL, SOSL, Batch Apex, Scheduled Apex

Automation, AI & Workflow: Flow Builder, Process Builder, Workflow Rules, Approval Processes,

Validation Rules, Omni-Channel Routing, Agentforce, Einstein AI, Intelligent Automation

OmniStudio & Industry Solutions: OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration

Procedures), Industry Cloud Implementations, Digital Experience Configuration

Integration & APIs: REST APIs, SOAP APIs, MuleSoft, ETL Tools, Web Services, Platform Events,

Named Credentials, External Services, Middleware Integration

DevOps & Release Management: Salesforce DX, Git, Jenkins, CI/CD Pipelines, DevOps Center,

Change Sets, Version Control, Branching Strategy, Release Governance

CPQ & Revenue Operations: Salesforce CPQ Configuration, Product Bundling, Pricing Rules,

Discount Schedules, Quote Templates, Contract Lifecycle, Revenue Automation

Data Management & Analytics: Data Migration, Data Loader, Master Data Management (MDM),

Data Quality Management, Reports & Dashboards, Tableau, CRM Analytics

Security, Governance & Collaboration: Field-Level Security, Permission Sets, Profiles, Shield

Encryption, Audit Trails, Role-Based Access Control, Jira, Confluence, VS Code, Agile/Scrum,

Technical Leadership

PROFESSIONAL EXPERIENCE

Salesforce Solution Architect 01/2023 ? Present

Orion Dynamics

Architecting and leading multi-cloud Salesforce solutions across Sales

Cloud, Service Cloud, and Experience Cloud for mid-size to large

enterprises.

Designing scalable data models, enterprise integrations, and security

frameworks aligned with evolving business needs.

Developing and overseeing custom Apex, Lightning Web Components,

and advanced Flow automations for mission-critical workflows.

Leading release management, CI/CD strategy, and environment

governance using Salesforce DX, Git, and Jenkins.

Partnering closely with stakeholders to optimize customer journeys,

analytics, and cross-cloud reporting.

Senior Salesforce Consultant 03/2019 ? 12/2022

NovaTech Solutions

Led enterprise Salesforce consulting engagements across Sales,

Service, and Marketing Cloud for multiple business units.

Advised stakeholders on CRM strategy, solution architecture, and

scalable Salesforce implementations aligned with business objectives.

Designed Lightning Experience solutions, integration frameworks, and

optimized data architectures to support long-term growth.

Provided hands-on guidance to developers and admins, enforcing best

practices in Apex, Flow, and Lightning Web Components.

Directed CI/CD strategy and deployment governance to ensure high-

quality, low-risk releases.

Partnered with executive leadership to drive digital transformation,

automation, and analytics-driven decision-making.

Senior Salesforce Developer 06/2015 ? 02/2019

Zenith Consulting Group

Built and deployed custom Salesforce solutions across Sales Cloud and

Service Cloud.

Implemented advanced reporting and dashboards to track KPIs for

sales and support teams.

Automated lead-to-opportunity and case-to-resolution workflows

using Process Builder and Apex.

Supported Salesforce Communities and mobile solutions to enhance

user adoption and engagement.

Salesforce Developer 07/2012 ? 05/2015

Salesloft

Developed custom Visualforce pages, Apex classes, and triggers for

client-specific requirements.

Assisted in migrating legacy CRM data into Salesforce and

establishing system integrations.

Supported daily Salesforce administration tasks, user management,

and training.

Salesforce Certified Platform Data Architect

Salesforce Certified Platform Developer I & II

Salesforce Certified Administrator

Bachelor in Computer Sciences

Open University

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