Data Entry Clerk - Work From Home

VANESA SUGILIO

BUSINESS ADMINISTRATION

CONTACT ABOUT ME

? 809-***-**** Business Administration graduate, results-oriented, with experience in administrative

? *************@*****.*** and corporate environments. I seek a challenging role where I can apply my skills in

? 75 Dieskau St, Lake George, New York planning, organization, resource management, and problem-solving to contribute to

organizational goals. Bilingual (Spanish/English) with excellent adaptability to

diverse work settings.

EDUCATION

Business Administration WORK EXPERIENCE

Universidad Tecnol?gica de Santiago

Waterfront Hospitality Group Present

2019 ? 2024

Intern

SKILLS ? Hospitality industry internship, gaining hands-on experience in operations and

guest services.

? Teamwork

? Adaptability to Change Gosline MAPP June 2024 ? 2026

? Time Management Bilingual Administrative Assistant

? Analytical Thinking ? Handled customer service in Spanish and English, both in-person and virtually,

? Effective Communication ensuring a warm and efficient experience.

? Managed WhatsApp Business for appointment scheduling and personalized

LANGUAGES client follow-up.

? Coordinated specialists' daily agendas, optimizing time management and

Spanish: Native resource availability.

English: Intermediate ? Supervised and controlled inventory of clinical and administrative supplies.

? Organized and maintained physical and digital patient records.

TOOLS & SOFTWARE ? Supported internal projects, operational improvement initiatives, and corporate

communications.

? Microsoft Office ? Drafted institutional communications and provided billing and collections

? Project Management Tools coordination support.

? Video Conferencing Platforms

Creatibox June 2023 ? October 2023

? Google Workspace

Administrative Assistant

CULTURAL EXCHANGE ? Responsible for purchase order creation, billing, check issuance, and order

reconciliation.

United States / Iowa ? Handled data entry and provided support across various key administrative

Customer Service tasks.

? Applied academic knowledge to real-world processes, strengthening skills in

United States / Atlanta

resource management, process control, and internal procedure compliance.

Customer Service

Teleperformance February 2022 ? May 2022

Customer Service Representative

? Provided telephone customer support, efficiently resolving inquiries and issues

related to products and services.

? Delivered personalized assistance managing requests, complaints, and case

follow-up.

? Developed effective communication, empathy, and high-pressure situation

management skills to ensure a positive customer experience.

Contact this candidate