Medication Delivery
Resume:
Zaveon Williams
ANY POSITION WITH MY DEGREE
Profile Details
Magnolia,Ms 39652
Recent college graduate with an Associate in Business Administration and a
United States
Bachelor?s degree, combining business fundamentals with handson IT experience.
Provided Tier1 helpdesk support resolving 15?20 weekly tickets, developed user
*********@******.***
guides that reduced repeat tickets, and assisted in imaging and deploying campus
lab and AV systems. Strong communication, analytical, and problemsolving skills; D AT E / P L A C E O F B I R T H
adaptable team player ready to contribute measurable value in entrylevel IT, 11/24/2002
operations, or business roles. Mccomb ms
Employment History Skills
Texas College IT department Internship, Texas college, Tyler tx Communication skills
S E P T 2 0 2 3 ? M AY 2 0 2 4 Planning / Organizations
? Provided Tier 1 helpdesk support to students and staff, diagnosing and resolving Ai programming skill
hardware, software, and network issues via in-person, phone, and ticketing
IT SPECIAL
system.
Website designer
? Handled approximately 15?20 support requests weekly, reducing average
time-to-resolution through prioritized triage and clear documentation. Software development
? Assisted with imaging, deployment, and configuration of campus lab computers Coding and programming
and classroom AV equipment, improving setup efficiency.
Comprehension skills
? Created and maintained user guides and troubleshooting documentation for
common issues, which decreased repeat tickets and streamlined onboarding for Life skill
new student workers. Time management
? Supported routine system maintenance and security updates in collaboration
with the IT team to help ensure stable campus services. Languages
Collegiate Tutor, Texas College, Tyler tx English
M AY 2 0 2 1 ? M AY 2 0 2 6 Spanish
Little League coach, Tyler iSD Summer League, Tyler tx
JUN 2025 ? NOV 2025
Education
Diploma, South pike high school, Magnolia Ms
A U G 2 0 1 8 ? M AY 2 0 2 1
Associate in Business Administration, Texas College, Tyler Texas
A U G 2 0 2 3 ? M AY 2 0 2 4
Bachelor Degree, Texas College, Tyler Texas
A U G 2 0 2 5 ? M AY 2 0 2 6
References
Brian Shiro Norman
Cleveland Brown
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