Customer Service Professional with Virtual Support Experience
Resume:
ALIU MUSILI DEBORAH
Lagos State, Nigeria.
**********@*****.***
PROFESSIONAL SUMMARY
Detailed-oriented Virtual Assistant and administrative support professional with experience in customer service, document preparation, proofreading and data entry. Proficient in Microsoft Word, Excel and virtual communication tools. Skilled in managing client requests, organizing information and delivering accurate work in fast-paced environments. Known for strong attention to detail, professionalism and the ability to support business operations remotely.
CORE SKILLS
Virtual assistance
Customer Service
Data Entry & Typing
Proofreading & Editing
Email & Communication Support
Microsoft Word & Excel
Administrative Support
Attention to Detail
TOOLS
Microsoft Word
Microsoft Excel
Zoom
PROFESSIONAL EXPERIENCE
Customer Service Representative
Joabel Power Solutions
• Responded to customer inquiries through calls, emails, and in-person interactions
• Assisted clients with complaints, 3requests, and basic issue resolution professionally
• Maintained positive customer relationships through effective communication
• Scheduled appointments and coordinated client meetings efficiently
• Prepared and updated customer-related documents, reports, and records
• Managed administrative tasks to support smooth daily business operations
• Maintained organized filing systems for quick access to customer information
• Collaborated with team members to ensure efficient service delivery Typist/Computer Operator
Heritage Ventures
• Typed and formatted documents accurately for clients.
• Performed document editing, printing and photocopying services.
• Assisted customers with computer-related services and inquiries. Receptionist
Mikel Barbing Salon
• Welcomed clients and managed appointments.
• Handled customers inquiries and maintained front desk operations. EDUCATION
B.Ed Primary Education Studies
University of Ilorin
CERTIFICATION
National Youth Service Corps (NYSC)
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