Administrative Support Specialist applies best-practices
Resume:
Keva Sutton
Memphis, TN *****
******************@*****.***
Willing to relocate to: Memphis, TN
Authorized to work in the US for any employer
Work Experience
Office Clerk Assistant
All Our Bonding-Memphis, TN
April 2023 to Present
File, inbound and outbound calls, scan, fax,take in cash, etc.. Front Desk Receptionist
Alliance Medical Center-Memphis, TN
September 2022 to February 2023
Verify insurance, check in patients, answer inbound and outbound calls check, medical records. Trouble shooting for each patient depending on their needs, etc.
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Medical Check In Receptionist
Baptist Memorial Health Care-Memphis, TN
May 2022 to September 2022
Test patients for Covid-9, check in patients, enter insurance information, take payments, enter the reason for visit, set appointments, cancel appointments, call patients for follow up, put charts together, put in request perscription with nurse. Check in patients at the front door before they enter the clinic. etc... Front Desk Check In Clerk
CHRIST COMMUNITY HEALTH SERVICES-Memphis, TN
July 2021 to May 2022
Verify Insurance, check in patients, Test for Covid-9, Data entry, Filing, Referrals. etc... Hope credit union
Express Employment Professionals-Memphis, TN
December 2020 to July 2021
Data entry, inbound and outbound calls were taken from concerned members regarding their accounts. Handling sensitive and personal in each accounts. Opening accounts, verification of balances. Etc... Case Worker
Apple One-Memphis, TN
June 2018 to February 2020
Duties: Highlighted the reasons that qualify a client for immediate assistance. Gathered, verified and assessed all appropriate and available information to gain an accurate understanding of situations. Gave professional advice to people with complex problems. Maintained confidential case records. Replied to requests for help by letters, phone calls, or emails. Drafted legal documents and reports. As well as maintained accurate case records of assessments, activities, and plans. Office Secretary
Shelby County Government-Memphis, TN
September 1998 to August 2017
Duties: Assisted various business groups with document organization and dissemination during acquisitions.
Copied, logged and scanned supporting documentation. Entered details such as payments, account information and call logs into the computer system. Responded to customer requests via telephone and email. Verified data integrity and accuracy.
Worked directly with [OPD, Public, Planners] to achieve board meetings for government and create a less stressful department for public and government workers, along with property owners. Analyzed departmental documents for appropriate distribution and filing. Researched and updated all required materials needed for firm and partners. Education
High school diploma or GED
Fraser High School - Memphis, TN
August 1989 to May 1993
Associate in Business Management
Strayer University - Memphis, TN
Skills
• Data entry
• Banking
• Records management
• Communication skills
• Microsoft Outlook
• Interviewing
• Data entry
• Microsoft Powerpoint
• Time management
• Computer skills
• Microsoft Office
• Office experience
• Pricing
• SharePoint
• Customer service
• Administrative experience
• Filing
• Legal drafting
• Clerical experience
• Microsoft Word
• Automotive diagnostics
• Microsoft Access
• Research
• Security
• Revenue cycle management
• Front desk
• Windows
• Cash handling
• Outside sales
• Sales
• Analysis skills
• Organizational skills
• Typing
• Computer operation
• Microsoft Publisher
• Cold calling
• Microsoft Excel
• Dispatching
• Accounting
• Section 8
• Computer literacy
Certifications and Licenses
Guard Card
CPR Certification
Driver's License
First Aid Certification
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