Flight Attendant with 1+ Year Experience
Resume:
Nidhi
Yogeshwar
**************@*****.***
Delhi
New Delhi India
Summary
I am an enthusiastic, customer- oriented Flight Attendant. With over 1 year of experience in customer-facing environments in the aviation industry, I good at maintaining hospitable environments and ensuring the safety of passengers. Having spent many of my childhood years competing in public speaking competitions, I have honed my communication skills from an early age. As such, I feel comfortable engaging with people from all walks of life.
Education
Delhi University/ Sri Guru Nanak Dev Khalsa College August 2017 - October 2020
Bachelor's Of Arts In English Literature
Completed my graduation in a well renowned college in Delhi University, Sri Guru Nanak Dev Khalsa College. Studied English Literature and arts, which helped me with better communication skills and understanding of the English language.
Delhi University
2017 - 2020
Completed professional development in political science. Awarded Ms.Fresher 2017
Saai Memorial Girls School/ High School, New Delhi 2015 - 2017
Humanities
Member of magus dance society,
Completed my high school in humanities streamed scored 86% in 12th standard
Verbal and written communication safety and compliance. Experience
Air India
May 2023 - Present
Cabin Crew
•Providing high levels of customer service while engaging with customers and delivering safety presentations.
•Cooperate with colleagues to ensure the smooth running of the cabin.
•Performing first aid on passengers in emergency situations.
•Complying with food safety standards while serving food and beverages to passengers.
Indigo Airlines
January 2022 - May 2023
Cabin Crew
•Providing high levels of customer service while engaging with customers and delivering safety presentations.
•Cooperate with colleagues to ensure the smooth running of the cabin.
•Performing first aid on passengers in emergency situations.
•Complying with food safety standards while serving food and beverages to passengers.
EXL Service, Noida
June 2021 - Dec 2021
Customer Care Executive
Worked as a subrogate officer in the international, US process. Provided exceptional service as Subrogator and managed the auto insurance for US citizens. Worked in a team and provided resolutions to the third-party carriers.
Concentrix, Gurgaon
September 2020 - May 2021
Customer Care Representative
Worked as a well-presented and confident individual with a proven ability to provide exceptional customer service. Having more than 8 months of experience as a customer care executive in a well- renowned company Concentrix, Gurgaon. My great communication and problem-solving skills helped me in leading the team in client meetings.
Skills
Skills
• Verbal and written
communication Safety and
compliance
• Guest services
• Interpersonal communications
Public speaking
• Cleanliness and sanitation
Cosmopolitan Personality
• Team Player
• Empathetic
• Professional
• Flexible
• Crew coordination
• Meetings and presentations
Administrative tasks
Interest
Reading books, Listening music
Awards
Awarded Ms. Fresher 2017
Languages
English: Fluent in written and
verbal communication
Hindi : Native speaker
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