Marketing and Client Relations Professional with Insurance Focus
Resume:
ROBYN WUNDER
************@*****.***
Des Moines, IA 50314
Experience
Marketing Agent, Farmers Insurance
February 2019 – May 2019 Moved to Mississippi
As Marketing Agent I provided customer service for issuing policies, maintained records, and researched policy issues. I created and coordinated a program to combine Farmers Insurance policies with Aflac policies to provide extended benefit for policy holders. In addition, I managed the agency office including reception responsibilities.
Benefit Producer Coordinator, AFLAC Inc.
November 2017 – May 2029
As an independent Benefits Coordinator I created an individual business seeking potential clients via telephone and direct business to business contact. I provided businesses with an employee-funded insurance program to secure their finances and future needs. Options included setting up cancer policies, short- and long-term disability, catastrophic loss, and personal expense accounts. Working within AFLAC guidelines, I networked with organizations initiating broader team bases and creating client accounts. This position allowed me to work side by side with Framers Insurance and use my marketing abilities and customer service experience to enhance Agency and client satisfaction.
Customer Service Representative, Hirsh Industries LLC
September 1999 – May 2003 Moved to Arkansas to help my family.
During my tenure with Hirsh Industries, I had direct contact with customers internally and externally. I
created and maintained customer credit lines, accounts receivable and payables to ensure company stability. The position worked directly with upper management, sales representatives, and customers.
Education
June 2023 – present
Accounting BA Degree, University of Arizona Global Campus
September 1975 – June 1978
Airframe & Powerplant Mechanic, Des Moines Technical High School
Skills
Project management Marketing Communication
Organization Problem-solving Social Media management
Microsoft Office Microsoft Excel Microsoft Word
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