Global Healthcare Administration Professional

Jyotsna Singh

**************@*****.***

I am a dedicated professional with experience in various roles, including inventory management, dispatching, volunteer coordination, dentistry, data entry, and customer service. I have a strong background in dental care, with a Bachelor's degree in Dental Surgery. I,also, have a Master's degree in Canadian Healthcare. Throughout my career, I have demonstrated excellent communication skills, attention to detail, and a commitment to providing exceptional service. I am eager to contribute my skills and knowledge to a dynamic team.

Personal Details

Highest Level of Education: Master's Degree

Total years of experience: 3

Work Experience

Medical Scribe

Aquity Solutions

January 2024 to June 2026

As a medical scribe, I have been an essential part of the healthcare team, assisting healthcare providers in documenting patient encounters. I accurately record medical histories, exam findings, and treatment plans. Additionally, I manage medical records, schedule appointments, and communicate with patients. My attention to detail, strong organizational skills, and ability to work well under pressure have allowed me to excel in this role. I am also proficient in using electronic health record systems and have a solid understanding of medical terminology.

Shipper/Receiver

Midland Transport-Brampton, ON

February 2022 to June 2026

• Responsible for managing inventory records and ensuring accurate documentation in logistics.

• Collecting and analyzing data to optimize inventory management processes.

• Collaborating with team members to maintain efficient communication within the company. Dispatcher

Essence Transportations-Brampton, ON

October 2022 to October 2023

• Managed dispatch operations, coordinating and assigning drivers for efficient transportation services.

• Maintained effective communication with drivers and clients to ensure timely and smooth deliveries. Management Assistant

SAINT ELIZABETH HEALTH CARE SERVICES-Hamilton, ON

January 2023 to April 2023

• Assisted in coordinating volunteer work at Saint Elizabeth, a leading healthcare organization.

• Supported management in various administrative tasks and contributed to the smooth operation of volunteer programs.

Dentist

Baba Jaswant singh dental college-Ludhiana, Punjab January 2020 to December 2020

• Practiced as a dentist at Baba Jaswant Dental Charitable Hospital, providing comprehensive dental care.

• Guided patients on oral health maintenance and performed various dental procedures with precision and care.

Data Entry

Upwork-Delhi

January 2018 to January 2020

• Engaged in data entry tasks for clients on the Upwork platform, ensuring accuracy and timely completion.

• Accurately entered data from various sources into computer systems, ensuring data integrity, and maintaining organized records.

• Emphasised attention to detail, provided organisational skills, and proficiency in data entry software. Customer Service Representative

Smile dental clinic-Ludhiana, Punjab

January 2017 to August 2018

• Delivered exceptional customer service to patients, addressing inquiries, scheduling appointments, and providing support in a dental clinic setting.

Education

Master's Degree in Canadian Healthcare

Mohawk college - Hamilton, ON

September 2021 to April 2023

Bachelor's Degree in Bachelors of dental surgery

Baba Jaswant Singh Dental college and hospital - Ludhiana, Punjab April 2015 to December 2020

Skills

• SOAP

• Data Collection

• Computer skills (2 years)

• Logistics

• AS400

• Microsoft Excel (2 years)

• Microsoft skills

• Microsoft Word (2 years)

• Data Analysis

• Medical Records

• Communication skills (3 years)

• Dental office experience (3 years)

• Presentation Skills

• Microsoft Outlook

• Medical terminology (5 years)

• Computer skills

Languages

• English - Advanced

• French - Intermediate

• Punjabi - Fluent

• Hindi - Fluent

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