Senior Legal Billing Specialist with Elite 3E Expertise

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

RATNA POONAI

954-***-**** *******@*****.*** Orange Park, FL 32065 Accomplished detail oriented billing professional with over 20 years of extensive experience with high volume accuracy, technical proficiency with legal billing platforms, skilled in training and mentoring staff. Expert in Elite 3E with deep knowledge of strict adherence to client guidelines. Exceptional at managing relations. Eager to leverage skills in a challenging new role to drive operational excellence. Elite 3E EBH (E-billing Hub)

Legal Tracker Collaborati

LawTrac Ascent

TyMetrix Counsel Link

Aderant LPS Invoice Management

Vendorscape CMS Online

Greenspoon Marder LLP

Fort Lauderdale, FLORIDA June 2012 - Present

SENIOR BILLING SPECIALIST (REMOTE)

Reviewed, edited, and invoiced prebills for 40+

attorneys generating 550-600 invoices monthly via

mail, email, and EBH per attorney/client guidelines. Trained all new hires including all Attorney and

Legal Staff on Time Entry and Accounting

procedures.

Maintained accurate and complete e-billing

budgets and client setup. Maintain and set up

clients in EBH and Elite.

Receivables - applied receipts, reversed receipts

for reapplication and/or refunds for national firm with 20+ offices.

Assisted clients with invoice inquiries, disputes, appeals, and adjustments as needed including

write offs/ write downs.

Law Office of Marshall C. Watson

Fort Lauderdale, FL April 2008 - December 2011

PROJECT MANAGER /JUNIOR ACCOUNTING

Litigation Billing specialist - Created automated

billing system. Increased revenue by 400%.

Created and executed customized reports for

Litigation - Negative Balance Report, Positive Time Balance Reports, and Missing Approval Reports.

Researched and approved refunds. Submitting all firm invoices into Client system for payment daily. Average of $250K daily.

Back Up for Accounting Supervisor during absence

for a staff of 40 people.

EDUCATION

REFERENCES

Medirect Latino Inc

Pompano Beach, FL June 2005 - December 2007

BILLING MANAGER

Managing various departments ranging from

medical claims billing, verification of insurances, processing of customer invoices, collectors, sales. Primary biller of Medicare/HMO claims to the

appropriate claims payer companies using the

appropriate billing software for the various

insurances.

Filed Medicare appeals, redetermination letters

within timely filing limits with insurances including Puerto Rico.

Collected $30K-$45K monthly.

Catherine Alikor Mpi, MD.

Jamaica, NY February 1999 - May 2005

MEDICAL BILLING MANAGER

Coded and billed Insurance claims for Pediatric

Office.

Create all electronic referrals for patients.

Used HCFA - 1500 forms to administer ICD-9 and

CPT codes for MED2000 and WedMD.

Resolved all unpaid medical bills for various

insurances from private to HMOs and filing timely

limit appeals.

Admitting patient for treatment, taking vital signs, and hearing and vision tests. Assisting doctors and 3 Family Nurse Practitioners with proper

procedure, answering phones, and filing.

Queens College (CUNY), NY June 2005

B.A. IN PSYCHOLOGY

FAU January 2011

CONTINUING EDUCATION

References available upon request

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