YVETTE SHAND
**** ******** ****** • Brooklyn, NY 11233 • 347-***-**** • ******@*****.***
SUMMARY OF QUALIFICATIONS
Detail oriented, great problem solver and excellent communication and interpersonal skill
• Skilled at learning new concepts quickly while working well under pressure
• Work well with or without supervision
• Computer skill; Microsoft word, excel and able to learn proprietary systems /application quickly and easily
________________________________________
EDUCATION
Associate’s Degree in Criminal Justice, 05/08-Present
University of Phoenix – Phoenix, Arizona
________________________________________
PROFESSIONAL EXPERIENCE
Imperial Paper Box Corp. – Brooklyn, NY 2007 – 2010
Office Clerk
• Manage financial transactions, posting debits and credit
• Prepared reports, Billing and maintained up to date files
• Verified and posted transaction to computer and general ledger
• Performed faxing, photocopying and filing duties
• Answered multi line telephone, routed call, and took accurate messages
Au Bon Pain – New York, New York 2007 – 2008
Trainer/Cashier
• Maintained profit and labor cost relation.
• Trained and maintained proper customer relations
• Manage sandwich bar and register
• Ensured the proper processing, storage and display of inventory
U.S Security Inc. – New York, New York 2005 – 2006
Site Supervisor/Security
• Trained, supervised and maintained proper employee relations
• Responsible for the inside and outside of the facility
• Monitoring camera and patrol premises
• Prepare Incident reports and appropriate follow actions
• Ensure that employees and visitor display proper identification before entering the facility