Billing Operations Specialist with Revenue Cycle Focus

Mossogbe Camara

BILLING OPERATIONS RECONCILIATION REVENUE CYCLE MANAGEMENT DATA ANALYTICS

Queens, NY +1-347-***-**** *********@*****.*** WORK EXPERIENCE

VNS Health — Membership & Eligibility Operations (Medicare Advantage) New York, New York Billing & Reconciliation Specialist, MA Plans July 2022 – Present

• Manage reconciliation and billing accuracy for 64,000+ member accounts across multiple lines of business.

• Built Snowflake SQL reporting solutions to identify discrepancies and improve operational visibility.

• Developed Rapid Disenrollment reporting that improved retention analysis and executive decision-making.

• Streamlined reporting workflows, eliminating duplicate processes and saving 5–8 hours weekly.

• Enhanced reporting capabilities with member-level drilldowns, reducing research and validation time.

• Implemented billing validation controls that reduced processing exceptions by 25%.

• Designed dashboards adopted by 15+ stakeholders, reducing analysis time by 40%.

• Investigated and resolved account discrepancies through detailed research and reconciliation.

• Partner with finance, operations, and analytics teams to support reporting and strategic initiatives. Reconciliation Analyst, Medicaid Plans June 2019 – July 2022

• Processed state and federal enrollment files and produced recurring operational and financial reporting.

• Validated premium billing and account accuracy, supporting financial performance and compliance objectives.

• Created ad hoc reporting using Excel, Access, and SQL to support leadership, audit, and compliance requests. Recognition: Awarded the VNS Health Esprit Award (2024) for outstanding performance and operational impact Mount Sinai Hospital — Patient Financial Services New York, New York Revenue Cycle Assistant March 2018 – June 2019

• Analyzed billing and payer activity for 1,000+ claims monthly, reducing aged receivables.

• Performed account analysis, payment reconciliation, billing review, and collections support.

• Resolved billing discrepancies through account research, rebilling, and payer follow-up.

• Identified incorrect contract rates, reducing receivables for a targeted DRG cohort by 37%. Achieve Beyond — Billing Department Queens, New York Accounts Receivable Coordinator July 2016 – March 2018

• Reviewed 200+ unpaid and partially paid accounts monthly, resolving billing discrepancies and payment issues.

• Reduced outstanding balances through AR follow-up and issue resolution.

• Implemented streamlined authorization procedures, increasing Child Health Plus payments by 66%. COMMUNITY LEADERSHIP & AWARDS

Volunteered in support of immigrant communities in New York City through advocacy and service initiatives. Recipient of two distinguished public service recognitions in 2024: o Award of Recognition from U.S. Congress

o Award of Recognition from the New York State Senate EDUCATION & CERTIFICATIONS

Bramson ORT College New York, New York

Associate Degree, Business Management Graduation Date: June 2014 IBM Data Analyst Certificate 2023

CORE COMPETENCIES

Billing Operations Account Reconciliation Reporting Accounts Receivable Revenue Cycle Management Snowflake SQL Salesforce Excel MicroStrategy

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