Certified Nurse Aide

?Makalah Shepherd

Asbury Park, NJ ***** ? 848-***-**** ? ***************@*****.***

Education

Bloomfield College of Montclair State University ? Bloomfield, NJ

Bachelor of Arts in Psychology (Expected May 2026)

Brookdale Community College ? Lincroft, NJ

Associate of Arts in Social Sciences, May 2023

Asbury Park High School ? Asbury Park, NJ

High School Diploma, June 2023

Professional Summary

Motivated and dependable customer service professional with experience in retail, sales, and merchandising. Skilled at building positive customer relationships, resolving issues efficiently, and maintaining a polished, organized sales floor. Quick learner with strong teamwork, multitasking, and communication abilities.

Skills

Customer Service & Sales Support

Cash & Credit Transactions (POS Systems)

Merchandising & Store Presentation

Team Collaboration & Communication

Problem Solving & Conflict Resolution

Time Management in Fast-Paced Environments

Work Experience

Sales Associate

Dollar General ? Bloomfield, NJ

10/2025 ? 01/2026

? Deliver friendly and efficient customer service while assisting with purchases, returns, and product inquiries.

? Maintain store organization by restocking, arranging displays, and monitoring inventory.

? Process transactions quickly and accurately, ensuring smooth checkout experiences.

? Support loss prevention by monitoring the store and its activity.

Sales Associate

Marshalls ? Bloomfield, NJ

08/2025 ? 10/2025

? Role models established customer experience practices with internal and external customers

? Accurately processes and prepares merchandise for the sales floor following company procedures and standards

? Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store

? Promotes credit and loyalty programs.

Sales Associate

Sierra Trading Post ? Ocean Township, NJ

09/2022 ? 07/2025

? Organized racks and displays to maximize visual appeal and customer engagement.

? Assisted shoppers in locating products and offered recommendations to enhance satisfaction.

? Handled returns, exchanges, and refunds in compliance with store policies.

? Remained calm and professional in high-traffic, fast-paced retail settings.

Medical Scribe

Scribe America ? Neptune,, NJ

03/2024 ? 03/2025

? Work with doctors during patient visits to document everything.

? Record patient history, exams, and treatments.

? Use electronic health record (EHR) systems.

? Review and track lab and test results.

? Follow HIPAA and other rules to keep records secure.

? Keep patient charts up to date and accurate.

? Send and organize documents for doctor review.

? Support the healthcare team with lab tracking and follow-ups.

? Help keep the clinic running smoothly.

Style Consultant

Target ? Ocean Township, NJ

06/2022 ? 07/2022

? Provided personalized styling support and created outfits based on customer preferences.

? Assisted with merchandising, stocking, and pricing items to maintain product availability.

? Built rapport with customers to encourage loyalty and repeat business.

Brand Ambassador

American Eagle ? Eatontown, NJ

06/2021 ? 03/2022

? Promoted brand awareness through events, product demonstrations, and personalized customer interactions.

? Supported sales by assisting customers with purchases, product selection, and loyalty program sign-ups.

? Operated a cash register and managed transactions with accuracy and efficiency.

Contact this candidate