Accounts Receivable Specialist with Strong Credit Skills

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Summary Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.

Skills • Invoice Processing

• Account Management

• Customer management

• Fair Debt Collections Practices

• Negotiation skills

• Conflict Resolution

• Analytical thinking

• Problem solving

• Communication skills

Experience 05/2024 - 10/2025

Accounts Receivable, Visual Edge IT, North Canton

• Detail-oriented Accounts Receivable specialist with over five years of experience in the IT industry.

• Analyzed customer accounts to resolve discrepancies and enhance cash flow.

• Implemented best practices in credit management to reduce risk exposure.

• Collaborated with various departments to strengthen client relationships and streamline communication.

• Detail-oriented Accounts Receivable specialist with over five years of experience in the IT industry.

08/2022 - 05/2024

Accounts Receivable, Life force management, Ravenna, USA

• Managed billing processes to ensure timely collection of receivables, contributing to improved cash flow.

• Implemented best practices in credit management to mitigate risk and protect company assets.

• Analyzed customer accounts to resolve discrepancies, enhancing accuracy in financial reporting.

• Strong communication skills to collaborate with various departments and maintain client relationships.

01/2021 - 05/2022

Executive Board Member, Bridge Care Center, Seattle, USA

• Led board's planning, overseeing efforts to develop new operational strategies.

• Managed organizational crises and emergencies, ensuring effective resolution and stability.

• Oversaw executive search and onboarding efforts, vetting candidates, establishing salaries and managing approval process.

Christine Landrum

330-***-**** • ***************@*****.*** • Ravenna, USA 44266

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• Navigated organizational crises by implementing effective resolution strategies.

• Oversaw executive search and onboarding efforts, vetting candidates, establishing salaries and managing approval process.

• Reviewed and amended policies to align organization with current demands and enhance operational relevance.

• Enhanced business by devising forward-thinking policies and monitoring deployment.

• Maintained compliance with current demands by updating organizational policies.

• Organized and approved promotional campaigns, expanding market reach and enhancing brand visibility.

03/2020 - 05/2022

Outreach Specialist, Scafflaw mitigation, Seattle, USA

• Provided essential support services to homeless populations as an Outreach Specialist with over five years of dedicated experience.

• Built trust and rapport with clients to facilitate access to housing, health care, and social services, improving client engagement.

• Navigated complex challenges faced by individuals experiencing homelessness through strong problem-solving skills, enhancing client support. 02/2020 - 05/2022

Outreach Worker, Bridge Care Center, Seattle, USA

• Conducted needs assessments to identify barriers and developed personalized action plans, improving support for homeless individuals.

• Engaged clients in outreach activities to improve community awareness and support services.

• Collaborated with local organizations to coordinate health and wellness programs for underserved populations.

• Collaborated with local agencies and organizations to establish support networks that enhanced client access to resources.

• Provided information on available resources and services to enhance client access and understanding.

03/2016 - 05/2019

Insurance Sales Agent, Pioneer Financial services, Tulsa, USA

• Developed customized insurance policies based on client needs and preferences.

• Assessed client needs and recommended insurance products, providing comprehensive coverage and enhancing client satisfaction.

• Conducted comprehensive risk assessments to identify coverage gaps and needs.

• Built strong relationships with clients through effective communication and trust-building. 03/2013 - 02/2016

Collections Specialist, Anderson Randall and Richards, Tucson, USA

• Results-driven Collections Specialist with over five years of experience in B2B credit and collections management.

• Managed diverse portfolio of accounts, ensuring effective communication with clients to foster strong relationships.

• Negotiated payment plans and resolved disputes, facilitating timely payments and minimizing delinquency rates.

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04/2008 - 09/2011

Collection agent, Gc services, Tucson, USA

• Collected cash payments and charged purchases to customers' credit cards, ensuring accurate transactions and providing receipts.

• Delivered exceptional customer service, strengthening relationships and enhancing customer satisfaction.

• Achieved financial targets through consistent sales of accessories, contributing to overall revenue growth.

01/2000 - 01/2008

Sales/office manager, Arizona sight and sound, Tucson, USA

• Dynamic Sales and Office Manager with over five years of experience in the video production industry.

• Streamlined office operations, improving productivity and contributing to sales growth.

• Proficient in streamlining office operations to enhance productivity and drive sales growth.

• Managed client relationships, fostering high satisfaction and repeat business.

• Led teams to achieve goals through effective communication and collaboration.

• Passionate about the intersection of sales and creative production, leveraging both skill sets for optimal results.

Education Diploma

Inola Christian Academy

• Band

• Cheerleader

• Photographer for the yearbook 2 years

• Captain of the flag team

Personal

Information

Title: Customer Service

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