Administrative & Operations Support Specialist

NAUSHAD MEHAR

Fort Worth, TX • Tel: 469-***-**** • Email: ************@*****.***

https://www.linkedin.com/in/naushad-mehar-b0474323/ Administrative and customer support professional with extensive experience in operations coordination, payroll support, employee services, documentation, and client-facing environments. Skilled in problem resolution, cross-functional communication, records management, and supporting day-to-day business operations in fast-paced organizations. CORE SKILLS

Customer Support • Administrative and Office Support • Remote and In-Person • Team Collaboration • Data Entry • Inventory Coordination • Operations • Conflict Resolution • Compliance

PROFESSIONAL EXPERIENCE

Customer Support Associate

Walmart – Roanoke, TX 2024 – Present

• Deliver customer support with a focus on service quality and efficiency

• Assist customers with enrollment, transactions, returns, account questions, and self- service technology support

• Recognized for positive customer interactions, teamwork, and reliability

• Help resolve customer concerns and support daily front-end operations

• Maintain organized work areas and assist across departments as needed

• Recognized as Associate for the Month and Sponsor for the Store HR & Administrative Operations Manager

IMGC Group – Karachi, Pakistan Nov 2015 – Jun 2024

• Supported administrative operations, employee services, payroll coordination, and office processes

• Assisted employees with payroll, documentation, benefits, and policy-related inquiries

• Prepared reports, maintained records, and coordinated operational procedures

• Worked across departments to support efficient day-to-day operations HR & Office Administration Manager

Agro Processors – Karachi, Pakistan Jul 2002 – Sept 2015

• Managed administrative support functions, employee records, payroll coordination, and office operations

• Maintained HR systems and supported internal process improvements

• Assisted with reporting, scheduling, documentation, and operational coordination EDUCATION & CERTIFICATIONS

• Master of Business Administration (MBA) — Human Resources & Management Information Systems, Hamdard University, Pakistan

• IRCA Certified Lead Auditor — ISO 9001 Quality Management Systems

• Oracle Workforce Development Program — Oracle 9i Developer & DBA Track TECHNICAL & OTHER SKILLS

Microsoft Office, Oracle, ERP, SQL, HTML, WordPress, Google

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