Compassionate Medical Assistant & Patient Advocate
Resume:
**********@*****.***
Grayson, GA
E/L
EVANGELINE LOTT
About
Comfortable in fast-paced emergency situations and adept in crisis management. Successful in managing time, prioritizing tasks, and exercising the sound judgment required to improve the quality of patient care. Known for the ability to quickly and effectively discern needs, solve problems, and strengthen relationships with a high volume of diverse patients and family members while maintaining a composed, diplomatic, and helpful manner. Utterly dependable and constantly seeking opportunities to assume ownership.
Experience
Medical Assistant
Dekalb OBGYN Affiliates / Dunwoody, GA
2020- Present
Routine vital signs, phlebotomy and other lab collection services, assist with office procedures, prescription calls, instrument cleaning and sterilization, NSTs, phone triage, medication administration, appointment scheduling, insurance prior authorizations, surgery scheduling, medical records processing, EMR
Provide patient education for prenatal care, medication adherence, STD prevention, coordination of care for patients including high risk OB patients and social services assistance as needed
Lead Teacher
Legacy Academy / Snellville, GA
2017- 2019
Early childhood education, classroom management, create and implement lesson plans in accordance with state requirements, monitor and evaluate child development and learning, document and record developmental concerns if needed, perform interval evaluations annually, perform and coordinate parent conferences to discuss the child’s progress, initiate outside intervention to address student learning or behavioral challenges in classroom setting, attend to students physical and emotional needs daily
Lead Medical Assistant, OBGYN
Oakhurst Medical Center / Stone Mountain, GA
2002- 2012
Managed all aspects of the department related to patient flow, appointment scheduling, provider scheduling and problem solving
Routine vital signs, phlebotomy and other lab collection services, assist with in-office procedures, prescription calls, instrument cleaning and sterilization, NSTs, phone triage, medication administration, collect and document health histories, appointment scheduling, insurance prior authorizations, surgery scheduling, medical record transfers, basic dating ultrasounds, STD reporting to state, abnormal pap test follow up and tracking
Manage and coordinate care between specialists, surgeons and labor and delivery units
Assist and coordinate resources for pregnancy related services like WIC and Medicaid programs
Dental Assistant
US Air Force 96th Dental Sq / Eglin AFB, FL
1997- 2001
Assist dentist in routine dental cases, perform dental x-rays and cleanings
Assist Specialty dentists in endodontics, periodontics, oral surgery and prosthodontics
Provide patient education on oral hygiene basics and usage of dental aids
Clean and sterilization of instruments
Education
AAMA
Medical Assistant Certification
Associate of Applied Science in Allied Health Science
South University
2014
Bachelor of Science in Health Science
South University
2016
Medical Assistant Diploma/ Atlanta, GA/ 2001
Dental Assistant Diploma/ Ft Sam Houston, TX/ 1997
Skills
Patient- focused care
Medical office administration
OB/GYN procedures
Data Entry
Phlebotomy
Clinical Documentation
Vital signs monitoring
Direct Patient Care
Procedure Assistance
EHR/EMR
CPR Certified
Specimen Collection and Processing
Patient assessments
Complex problem solving
Patient relations
Equipment Sterilization
Simple Dressings/ Wound Care
Medication Administration
Appointment Scheduling
Patient Flow Management
Patient Care Coordination
Medical Supply Inventory
Medical Billing and Coding
Laboratory Maintenance
Insurance Verification/ Prior Authorizations
HIPAA Compliance
Customer Service
Surgery Scheduling
Care Coordination
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