Operations incharge

Terala Srikanth

**-*-*** **** **** Banquet Hall, Sapota Bhagh

Saidabad

Hyderabad, Telangana - 500059

Mob No. : 780*******

Email Id : *****************@*****.***

CAREER OBJECTIVE

Obtain a challenging leadership position applying creative problem solving and lean management

skills with a growing company to achieve optimum utilization of its resources and maximum pro

ACADEMIC QUALIFICATION

S.No. Qualification University / Board Year Per %

completed Higher

BHASHYAM PUBLIC

1 education 10th 2016 78

SCHOOL

standard

completed Higher

SRI GAYATRI JUNIOR

2 secondary education 2016 to 2018 62

COLLEGE

11th and 12th

Advance Program In

INTERNATIONAL

International Hospitality

3 INSTITUTE OF HOTEL 2019 to 2022 75

Admin Hotel

MANAGEMENT (IIHM)

Management

completed Bacherlor in INTERNATIONAL

4 toursium studies from INSTITUTE OF HOTEL 2019 to 2022 75

IGNOU MANAGEMENT (IIHM)

WORK EXPERIENCE

on job training (OJT) completed Industrial Training at courtyard by marriottt located in lower

tankbund hyderabad.worked in various department Housekeeping,Front office and

Food&beverage services, from 01/11/2020 to 30/03/2021.

Holidayinn express banjara hills (IHG HOTEL GROUP) As Guest relationship executive

worked more than 1.5 year as Guest service associate in Holidayinn express hotel Banjara

hills, from 06/06/2022 to 31/03/2024

Holidayinn express banjara hills (IHG HOTELG ROUP) As Guest relationships

Team leader Professionally handled difficult guest complaints and objections to maintain

first -class customer service standards.

Coached team members through new or difficult workflows, from 01/04/24 to 31/07/25

2025

ADDITIONAL INFORMATION

During 1st year i was participated indismart breakfast.

During 2nd year i was part of globel food feast.

During 3rd year i was part of food solgier

INTERESTED

Travelling

Playing outdoors games

ACTIVITIES

volunter of Airtel marathon in year 2021

SKILLS

Microsoft outlook

Team management

Customer service

Communication

Hospitality

Time management

Problem solving

Sales and team work

PERSONAL INFORMATION

Father's Name : Terala Ramulu

Date of Birth : 1999-11-26

Language Known : English,Hindi And Telugu

Gender : Male

Nationality : Indian

Marital Status : Unmarried

DECLARATION

I hereby declared that the above information given by me is true to best of my Knowledge.

Date :

Place : Hyderabad, Telangana (Terala Srikanth )

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