Fraud Monitoring Analyst(Risk Management)
Resume:
CONTACT Muzammil Aziz
Customer Service Executive
Budaiya
**************@*****.***
**************@*****.*** SUMMARY
Talented and worked with expert team leadership, planning, and organizational skills
TOP SKILLS built during a successful career. Smoothly equip employees to independently handle
Effective Communications daily functions and meet customer needs. Diligent Good Service with exceptional
Staff Management management abilities and a results-driven approach. Industrious and enthusiastic
Excellent Strategic Planning Technical consistently meets productivity goals and business and Closer Manager
Policies and Procedures service objectives. Skillfully works with all employees to enhance performance and
Operating improve day-to-day processes. Diplomatic in resolving customer issues to maximize
Excellent Good Call Center . satisfaction and meet targeted service levels.
LANGUAGES EXPERIENCE
Urdu
Company Name : LYNX TAXIS (UK) Company
Panjabi (Punjabi)
Pashto Job Title : Customer Service Representative Dispatcher
Hindi Duration : 01-03-2019 - 01-06-2024
English
Work Place : 297a London Rd, Hazel Grove, Stockport SK7 4PS
Job Description :
Taking incoming calls from customers and providing assistance with inquiries and
concerns. Providing accurate quotations and Dispatching services. Offered friendly
and efficient service to customers and easily handled challenging situations.
Developed and implemented performance improvement strategies and plans to
promote continuous improvement. Preparing financial reports and estimates for
clients regarding potential costs and returns of proposed projects. Meeting with
clients to review proposals and discuss budgets and timelines. Reviewing bids from
vendors for services such as advertising, printing, event planning, or catering.
Monitoring project budgets and schedules to ensure that projects are completed on
time and within budget. Reviewing contracts, bids, and proposals to ensure
compliance with company policies and industry standards. Communicating with
clients regularly during the life of a project to ensure that they are pleased with the
progress being made.
EDUCATION
School : Board of Intermediate & Computer Science Banu Bord KPK
Degree : Diploma
Location : Pakistan islamabad
Field of study : Computer Science
Completion Year : 2023
School : Board of Intermediate & Secondary Education Islamabad
Degree : Intermediate School
Location : Pakistan islamabad
Field of study : Computer Science
Completion Year : 2023
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