Data center engineer

SHIVA PRASAD MILKURI

Data Center Engineer

*******************@*****.*** +1( 3 0 9 ) 6 1 2 - 5 0 6 8

SUMMARY

Experienced Data Center Technician with over 5+ years of hands-on experience supporting large-scale enterprise and cloud infrastructures. Proficient in

server installation, maintenance, and decommissioning with expertise in rack and stack operations, network connectivity, cabling standards, and power

management systems. Skilled in hardware diagnostics, troubleshooting, and preventive maintenance to ensure maximum uptime and system reliability.

Experienced in using DCIM tools, monitoring platforms, and ticketing systems to enhance operational efficiency. Committed to maintaining security,

compliance, and safety standards within mission-critical environments while collaborating effectively with IT, networking, and facilities teams to resolve

complex issues. Proven track record of reducing downtime through proactive system monitoring, capacity planning, and thorough documentation. A

dedicated, reliable, and detail-oriented professional focused on performance, efficiency, and continuous improvement.

SKILLS

Hardware & Infrastructure: Server Installation, Rack and Stack, GPU Nodes, Cabling, Power & Cooling

Networking: LAN/WAN, High-Speed Interconnects, Switches & Routers, VLANs, IP Configuration

Systems & Tools: DCIM, ServiceNow, VMware, iLO/DRAC/IPMI, Grafana, Prometheus

Operating Systems: Linux (Ubuntu, Red Hat, CentOS), Windows Server

Cloud & Virtualization: AWS, Azure, VMware ESXi, Hyper-V, Bare-Metal Provisioning

Security & Compliance: Access Control, CCTV, ISO 27001, SOC 2, HIPAA

Maintenance & Troubleshooting: Diagnostics, Preventive Maintenance, Thermal Analysis, Root Cause Investigation

Documentation & Processes: Asset Management, Change Control, Capacity Planning, SOPs

Collaboration & Support: Team Coordination, Vendor Management, Shift Operations

Other Skills: Disaster Recovery, ITIL, Performance Monitoring, Continuous Improvement

PROFESSIONAL EXPERIENCE

Data Center Engineer Meta Kansas city, MO June 2025 - Present

Installed, configured, and maintained GB200 GPU-based server nodes, ensuring proper rack and stack, power, and cooling alignment.

Performed server hardware maintenance, including SSD replacements, DRAM/ DIMM swaps, power supply upgrades, and motherboard or GPU

component replacement.

Conducted network hardware maintenance, including switch replacements, fiber optic swaps, transceiver replacements, and miscabling for

LAN/WAN connections.

Managed high-density rack deployments, ensuring proper labeling, cable management, airflow, and adherence to rack weight and power

specifications.

Monitored data center environmental conditions, including temperature, humidity, airflow, and PDU load balancing, taking corrective actions to

prevent downtime.

Troubleshot hardware and network issues, identifying root causes and performing immediate replacements or repairs to maintain service uptime.

Utilized DCIM tools and monitoring dashboards (Grafana, Prometheus) to track server health, network status, and power usage.

Maintained asset inventory, change logs, and documentation for servers, network devices, and storage systems, following standard operating

procedures (SOPs).

Assisted in disaster recovery drills, failover testing, and capacity planning to support mission-critical workloads.

Ensured security and compliance, including physical access control, ISO 27001, SOC 2, HIPAA adherence, and data handling protocols.

Collaborated with cross-functional teams, including system engineers, network teams, and vendors, to schedule hardware upgrades, troubleshoot

issues, and deploy new systems.

Performed preventive maintenance including firmware updates, thermal monitoring, fan replacements, and cleaning of racks and components.

Supported project rollout for GB200 servers, testing new hardware configurations, validating performance metrics, and ensuring integration with

existing infrastructure.

Assisted in onboarding and training new technicians, sharing best practices for data center operations, high-density deployments, and troubleshooting

workflows.

Network Technician Infosys Pvt Ltd Hyderabad, India June 2019-Aug 2023

Assisted in the installation, configuration, and proper mounting of servers, storage devices, and networking equipment, ensuring efficient rack and

stack operations and organized cabling.

Monitored and maintained optimal environmental conditions in the data center, including temperature, humidity, airflow, and power usage, to prevent

equipment overheating or failures.

Performed routine hardware inspections and basic troubleshooting, including identifying and replacing faulty components such as SSDs, RAM

modules, power supplies, and network interface cards.

Supported network maintenance activities, including patching servers, replacing switches or optical transceivers, resolving cabling issues, and

ensuring reliable connectivity.

Maintained accurate asset management records, documentation, and change logs for servers, storage systems, and network devices, following standard

operating procedures.

Assisted senior technicians with preventive maintenance tasks, including cleaning, firmware updates, thermal monitoring, and minor hardware

upgrades to reduce downtime.

Monitored power distribution units, uninterruptible power supplies, and cooling systems to ensure continuous and stable operation of all critical

equipment.

Coordinated with cross-functional teams and senior engineers for troubleshooting complex issues, escalations, and efficient resolution of incidents.

Followed strict safety, security, and compliance protocols, including access control, physical security measures, and adherence to data center

operational standards.

Gained hands-on exposure to large-scale enterprise data center operations, including server deployments, network management, and support of high-

availability systems.

EDUCATION

Master of science in Project Management

Illinois State University,IL, May 2025

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