Customer Service Specialist with Healthcare Focus
Resume:
AURORA LUCATERO
CUSTOMER SERVICE REPRESENTATIVE
CONTACT
**********@*****.***
Port Hueneme, CA
SKILLS
• Problem-solving
• Adaptability and flexibility
• Time management
• Attention to detail
• Team collaboration
• Data entry
• Customer service
• Work planning and prioritization
• Decision-making
• Staff management
• Team oversight
• Accounts reconciliation
• Patient scheduling
• Organizational skills
• Multitasking
• Self motivation
• Professionalism
• Multitasking and organization
LANGUAGES
• Spanish (Fluent)
PROFESSIONAL SUMMARY
Dedicated professional with strong expertise in customer service, patient registration, and accounts reconciliation, offering excellent multitasking and organizational skills. Proven ability to adapt and solve problems in fast-paced environments while maintaining attention to detail. Eager to leverage experience to excel as a Customer Service Representative and contribute to team success.
EXPERIENCE
January 2025 - Present
Admitting Coordinator
CMH by Guidehouse, Ventura, CA
• Register patients
• Verify demographics
• Verify insurance
• Collect copays
• Customer service
January 2023 - September 2023
Admitting Coordinator
CMH by Guidehouse, Ventura, CA
• Register patients
• Verify demographics
• Verify insurance
• Collect copays
• Customer service
July 2019 - August 2020
Accounts Receivable
Golden West Veg, Oxnard, CA
• Collecting
• Bank recons
• Customer service
• Payroll
• Sales
February 2011 - May 2018
Office Administrator
NOBLE IRON INC., Ventura, CA
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