Results-Driven Retail Supervisor and Leader

Sasheena Suneeka Lewin

Montego Bay, St. James 876-***-**** *************@*****.***

Professional Summary

Results-driven Supervisor with experience in retail operations, customer service, sales, and team leadership. Proven ability to manage staff, improve workflows, maintain compliance standards, and deliver exceptional customer experiences. Recognized for strong communication, problem-solving, and organizational skills in fast-paced environments.

Professional Experience

Supervisor – Canna Clinic December 2025 – Present

Lead daily operations and supervise staff performance to ensure service excellence.

Coordinate employee schedules, training, and workflow management.

Monitor compliance with company policies and operational standards.

Resolve customer concerns professionally and efficiently.

Support inventory management and administrative processes.

Retail Sales Associate – Margaritaville Group February 2025

Delivered excellent customer service in a high-traffic retail environment.

Assisted customers with product selection and sales transactions.

Bakery Assistant/Maintenance – PriceSmart April 2024 – December 2024

Maintained food safety, sanitation, and quality standards.

Supported production operations and inventory rotation.

Assisted with equipment maintenance and operational efficiency.

Sales Representative – Centerfield October 2023 – April 2024

Consistently met sales targets through effective customer engagement.

Built strong client relationships and maintained accurate records.

Sales Representative – Teleperformance August 2022 – April 2023

Provided professional customer support and sales assistance.

Consistently achieved performance metrics and KPIs.

Education & Training

HEART Event Coordinator – Completed September 2025

HEART Supervisory Management – Expected Completion August 2026

Pharmacy Technician – HECOIN (September 2013 – September 2014)

3 CAPE Subjects – Communication Studies, Information Technology, Management of Business

9 CXC Subjects (6 Distinctions) – Montego Bay High School

Core Skills

Leadership • Team Supervision • Customer Service • Retail Operations • Sales • Inventory Control • Communication • Problem Solving • MS Office Suite • Event Coordination • Sign Language

Activities

Member, St. John’s Methodist Youth Choir

Member, Hands in Praise Ministries (Sign Language)

References

Available upon request

Contact this candidate