Legal Assistant, Executive assistant, hospitality, travel and tourism

KELSEY HAYES

*********@*****.*** 702-***-**** Las Vegas, NV 89121

Objective Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Skills

● Communication

● Customer Service

● Operate multi-phone lines

● Case management

● Legal research and document drafting

● Court filing

● Administrative/Office coordination and

management

● Payroll processing

● Calendaring

● Travel and Tourism

● Interpersonal skills

● Hospitality

● Sales and Marketing (B2B)

● Cash handling

● Able to adapt and work in a fast paced

environment

● Strong computer skills

● Front Desk

● Executive Assisting

Experience

Legal Assistant 09/2025 - 05/2026

Brandon Smerber Law Firm Las Vegas, Nevada

● Provided administrative support and conducted research, enhancing attorneys' preparation for civil litigation.

● Drafted legal documents and correspondence for client cases.

● Liaised between attorney and outside counsel, ensuring timely exchange of critical case information.

● Managed case files and maintained organized records for attorneys.

● Communicated with clients to provide updates and gather necessary information.

● Coordinated appointments, meetings, and court dates, facilitating smooth scheduling for attorneys and clients.

● Filed documents with courts and ensured compliance with deadlines.

● Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.

● Proofread drafts of legal documents for accuracy in grammar and punctuation. Legal Office Assistant II 01/2023 - 09/2025

Henderson Justice Court Henderson, NV

● Reads and processes various legal documents such as court calendars, court orders, booking slips, probation reports, criminal records, petitions, proofs of service, garnishments, arrest warrants and other legal information for maintaining records.

● Verifies, codes, edits, enters and retrieves legal data and prepares reports using a computer system following established formats; may access confidential statewide data files.

● Reviews legal or court documents, arrest or incident records, probation reports, files and cases to identify inaccurate, inconsistent and unclear codes, data and other information; notifies appropriate staff and may participate in resolving problem situations.

● Checks court and legal documents for proper authorization and obtains missing signatures; refers documents to the proper staff. Performs court clerk duties in small claims court including swearing in parties and witnesses, recording the judgments, typing the minutes and assisting the Judge. Compiles data from multiple sources to complete and process legal forms, documents and reports in accordance with established procedures. Types correspondence, reports, forms and specialized documents related to the functions of the organizational unit to which assigned from drafts, notes, dictated tapes, or brief instructions, using a typewriter or word processor; may compose standard correspondence from brief instructions; may enter and retrieve information from a computer system. Receives and processes fees, fines or other monies; prepares receipts and balances money received.Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.

● May perform general office support activities such as opening and distributing mail, processing outgoing mail, receiving and processing fees, fines or other monies, and ordering office supplies.

Server 12/2022 - 03/2023

Mulligan's Pub & Grill Las Vegas, Nevada

● Provided exceptional customer service in a fast-paced dining environment.

● Managed multiple tables to ensure timely food and drink delivery, enhancing overall dining experience.

● Took accurate orders and communicated with kitchen staff efficiently.

● Resolved customer complaints swiftly, reinforcing customer satisfaction and loyalty.

● Handled cash and processed payments through point-of-sale systems.

● Maintained cleanliness and organization of dining areas throughout shifts.

● Restocked service areas with supplies during slow periods, maintaining operational efficiency.

Receptionist/Front Desk 10/2022 - 12/2022

Faux Law Group

● Served as the primary point of contact for clients, handling incoming calls, messages, voicemails, and client intake inquiries.

● Conducted conflict checks using PC Law, the Nevada State Contractors Board database, and the Nevada Secretary of State website.

● Prepared legal documents for attorney review and signature, including motions, complaints, declarations, notices, and correspondence.

● Assisted with electronic filing (e-filing) and monitored litigation deadlines, including service requirements, motion responses, scheduling orders, and notices of entry.

● Maintained case files by scanning, organizing, and saving legal documents and correspondence within PracticePanther CRM.

● Processed client payments, received and logged checks, organized invoices, and assisted with accounts payable functions for vendors.

● Managed incoming and outgoing mail, including scanning, filing, mailing, and tracking legal documents and motions.

● Assisted the office manager and bookkeeper with administrative operations, financial recordkeeping, and workflow management.

● Maintained office inventory and managed vendor relationships, including accounts with Office Depot, Stamps.com, IT providers, and marketing partners. Internet Sales 08/2022 - 10/2022

RideNow Powersports Las Vegas, Nevada

● Handled online inquiries and delivered prompt responses to improve customer experience.

● Guided customers in selecting products to enhance satisfaction and meet specific needs.

● Generated sales through cold calling, email campaigns, and other marketing techniques.

● Developed comprehensive knowledge of the company's products in order to provide accurate information to customers.

Law Enforcement Technician 03/2022 - 06/2022

Las Vegas Metropolitan Police Dept Las Vegas, Nevada

● Maintained and controlled inmate records system, managing booking, court calendaring, warrant clearing, and inmate release to ensure accurate information flow.

● Entered and retrieved inmate and warrant data, and input statistical data, ensuring precise processing from booking through release.

● Provided accurate information to public and law enforcement agencies while adhering to LVMPD and State of Nevada privacy and security guidelines. Receptionist/Legal Assistant 08/2020 - 03/2022

Bayramoglu Law Offices Las Vegas, Nevada

● Greeted clients and visitors, fostering a welcoming atmosphere that enhanced client experience.

● Managed incoming calls, efficiently directing inquiries to appropriate legal staff to ensure timely responses

● Scheduled appointments for attorneys, coordinating calendars and client needs effectively.

● Payroll and accounting.

● Maintained client records, safeguarding confidentiality and ensuring accuracy of all information.

● Performed data entry tasks into various computer systems accurately and promptly.

● Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents.

● Handled office supplies inventory.

● Sorted incoming mail and directed to correct personnel each day. Executive Assistant, Sales/Marketing Coordinator and Administrator, Reservations, Front Desk, Flight Line, Tour Group Coordinator, Dispatch 07/2007 - 03/2020

Papillon Airways DBA Grand Canyon Group,

Grand Canyon Helicopters, Scenic Airlines Las Vegas, NV Gift Shop Attendant, Shift Lead 03/2012 - 08/2013

Canyon Flight Trading Company

Server, Poker Room Runner 04/2010 - 08/2010

Coco's Restaurant and Bakery Las Vegas, Nevada

Activities Director,Teacher Assistant 01/2006 - 07/2007 Oaklane Preschool Academy Boulder City, Nevada

Courtesy Clerk/Bakery/Floral/Product Demonstrator

Vons Boulder City, NV 01/2006 - 07/2007

Education

University of Phoenix: Health Sciences 01/2010

University of Phoenix Las Vegas, NV

High School Diploma Class of 2007

Boulder City High School Boulder City, NV

References ● Anna Stein, 702-***-****

● Cynthia Nguyen,702-***-****

● William Andress, 702-***-****

● Ana Cruz, 702-***-****

Certifications &

Licenses

● CJIIS

● RBT 40 Hour Training

● CPR

● Driver's License

Contact this candidate